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Posts by category
- Category: Collision
- Category: Hiring / Employee Retention
- The Power of Transparency in Your Auto Repair Shop
- 7 Benefits of a 4-Day Workweek at Your Auto Repair Shop
- How to Avoid Quiet Quitting and Keep Great Employees
- How to Avoid Your Default Future
- 4 Must-Have Conversations with Your Team
- Overcoming the Uncertainty in the Auto Industry
- The Three Most Overlooked Hiring Hacks
- Fresh Perspective is Already Within Your Shop
- Three Things You’re Missing By Not Having Meetings
- How To Keep Your “A” Players From Leaving You
- How Sharing Your Vision Targets Results
- What Chickens Taught Me About Leadership
- The “No Mechanics Left” Reality
- To Reprimand or Not—That Is the Question
- Create a Challenged and Engaged Workforce
- How You Say It Matters
- Confidence Schmonfidence
- 4 Coaching Tools to Increase Staff Performance
- The Easy Way to Hire Your Replacement
- Two Simple Strategies To Push Yourself Forward
- The Training Effect: The Power of an Effective Program on Your Shop
- Avoid These Top 5 Hiring Mistakes
- The Biggest Gamble You Can Take
- How To Bounce Back From Your Setback
- Are You Getting Thrown Under the Bus?
- The Hidden Secret of Employee Motivation
- The Secret to Avoiding a Costly Bad Hire
- The Top 3 Factors That Lead to Failure
- 3 Easy Tips for Keeping Great Employees Happy
- How to Know If You Made a Bad Hire
- Can You Hear Me Now? How to Amplify Your Influence!
- Three Clues You Have a Service Advisor Problem
- The Easy Way to Hire Your Next Employee
- Ready-Aim-Hire! 3 Sure-Fire Tips for Getting the Best Techs
- The Top 5 Reasons Why Shops Lose Good Techs
- How to Hire the Right Technician for Your Shop
- Getting The Best Performance From Your People
- Overcoming Your Biggest Obstacle to Success at the Shop
- My Biggest Regret as an ATI Coach
- How to Keep a Bad Attitude From Impacting Your Shop
- The Four-Minute Rule
- Category: Leadership
- 5 Ways You Should Be Working on Your Shop, Not in It
- How to Hire & Train a Second in Command for Your Auto Repair Shop
- Unveiling the Secrets of Buying Personalities: Why it Matters and How to Ace it!
- The SURPRISING Secrets of Moving from Manager to Owner
- 10 Ways to Perform Your Mid-Year Review
- 3 Easy Tips for Successful Goal Achievement
- A Declaration of Self-Esteem for 2023
- Does Your State Need A “Right To Repair” Law?
- 4 Essential Skills for Auto Repair Shop Managers
- Five Ways to Avoid the Ten-Year Dropout
- Three Questions to Ask Yourself in Business and Life
- 4 Freedoms to Maintain Focus
- Elephants Don’t Bite
- 7 Tips to Become a Powerhouse in Life and Work
- Adapting to the Times Around Us
- 9 Step Blueprint to Success
- Always Be Prepared!
- How To Evaluate Auto Repair Shop Management Training Companies
- How Making Small Moves Creates Giant Results
- Moving From Good to Great!
- The Leadership Triad
- What’s In It For Me?
- Listening—Your Power Skill to Master
- 3 Things Top Shop Owners Focus On
- “I Can’t Get Out” — When Your Shop Feels Like a Prison
- 3 Secrets to Setting & Achieving Your Goals
- Leaders Invent Themselves!
- Wow Your Auto Shop Customers
- The Secret to Sustained Success at Your Auto Shop
- Build Your Circle of Trust — Form an Advisory Board!
- A Dream Will Stay a Dream Until You Make a Plan
- Righter & Tighter for 2022
- Wait a Minute — I’m Supposed To Sell?
- We Must Treat Others Better
- I Just Don’t Have Time
- Can You Change the Channel?
- Get Your Team To “Work With Gusto” and Produce Results
- Are You Striving To Be the Best, or Are You Comfortable?
- Don’t Be Seduced by Success! Try This Instead
- Get a Competitive Edge by Creating Attachment
- The Fastest Way to Grow Your Net Worth
- Move Your Business Forward in a World of Increasing Change!
- Are Your Goals SMART?
- Make the Most of a Precious Gift — The Ability To Choose!
- The Communication Secret of the Influential Leader
- The Inconvenient Truth About Your Shop
- Your New Year’s Goal – Create a Target You Can’t Miss
- The Biggest Mistake Shop Owners Make
- Create a Culture of Possibilities
- The Reason Your Shop Meetings Aren’t Working
- How to Get Recognized on Stage as a Top Shop
- Why Low Production Is Not Your Tech’s Fault
- How to Experience Victory in the Valley
- How to Get More Buy-In at Your Shop
- The Secret to Building Momentum at Your Shop
- Are You a Victim of Your Business?
- The Accountability Myth
- My Biggest Frustration With Goal Achievement
- How to Become Unstoppable
- How to Create a Winning Expectation
- The Best Shop Owners on the Planet Have This in Common
- How to Thrive During a Pandemic
- How to Reassure Your Customers During the COVID Outbreak
- How to Get More From Your Employees
- The Secret to Avoiding Your Biggest Regret
- What About About Your Legacy?
- Top 5 Reasons Why Every Auto Shop Owner Needs a Coach
- What Are You Building?
- How to Achieve Consistent Success in 2020
- The Crazy Thing That Will Keep You From Hitting Your Shop Goals
- How to Raise the Bar at Your Shop
- Are ANTs Blocking Your Shop’s Success? Think Positive!
- What Are You Tolerating?
- How to Overcome Your Employee’s Resistance
- Moving From Good to Great as a Shop Owner
- The Difference Between Losing and Being Beaten
- What Top Shops Never Say and What They Do Instead
- The Surprising Secret of the Influential Leader
- How To Break Through Your Limiting Beliefs
- The Starting Point of Your Success as a Shop Owner
- How to Avoid the Biggest Mistake Shop Owners Make
- Winning the Game of Inches at Your Shop
- How to Become a World-Class Shop Owner
- How to Become a Fearless Shop Owner
- How to Achieve the Impossible at Your Shop This Year
- Does Your Goal Have the Gulp Factor?
- Who’s Holding Your Ladder?
- Category: News
- Category: Operations / Time Management
- Preparing Your Shop for the Winter Driving Season
- Quick Turnarounds, Happy Customers: 5 Essential Tips for Your Shop
- Is Your Shop Prepared for Severe Weather? Profitability, Tips, and Best Practices
- Strategies to Hire & Train High-Performance Teams
- 3 Tips for Developing Mental Toughness as a Repair Shop Owner
- 3 Things You Must Do To Keep Steady Car Count Year-Round
- 3 Quick Ways to Improve the Distance Between Techs and Service Advisors
- Here’s What’s Wrong With Your Labor Rate
- Setting Goals and Budgets for 2023
- The Top Five Reasons to Use Digital Vehicle Inspections
- How To Get More Done With Less Effort
- How To Get More Done With Less Effort
- Are Your Technicians Efficient AND Productive? How to Tell the Difference
- How to Regain Your Swagger at The Shop
- Top 5 Phone Mistakes That Are Costing Your Auto Shop Money
- How to Grab Your Customer’s Attention
- How to Avoid a Terrible Shop Visit
- The Solution to Your Price Shopper Problem
- Are You Open for “Busyness?”
- The One Thing You Can Do to Achieve Your Goals
- How to Get the Right Things Done at Your Shop
- Top 5 Profit Eaters of Auto Repair Shops
- The Hidden Secret to Growing Your Car Count
- The One Thing You Never Hear from Employees
- How to Conquer the Car Count Paradox
- The Batting Cage Strategy
- How to Increase the WOW Count at Your Shop
- The Secret to Finding Success When You’re Feeling Stuck
- The Key to Attracting Your Ideal Customer
- The Leading Cause of Low Car Count at Your Shop
- How to Achieve Relentless Success at Your Shop
- How To Become An Unstoppable Shop Owner This Year
- The Inside Secret To Finding Fulfillment
- How to Master The Art of Persuasion
- How To Grow When They Say It’s Slow
- How to Achieve a Positive Outcome in a Negative Environment
- How to Get the Jump on Your Competition
- How to Think Like a Top Shop Owner
- How to Get the Results You Planned For
- How to Keep Your Shop From Stressing You Out
- How to Get More Done at Your Shop With Less Effort
- How to Make Next Year Your Best Year Ever
- Category: Profit / Cash Flow
- A Practical Guide to Financial Planning and Tax Prep for Shop Owners
- Top 5 Areas Where You’re Losing Money on Your Estimates
- How to Qualify Your Labor Rates
- Is Your Shop Discounting Properly?
- 5 Ways to Get Consistent Car Count in Your Shop
- 5 Ways to Avoid the “Slump” Season in Business
- How To Build the Perfect Financial Plan for Your Auto Repair Shop
- Don’t Misplace Those Labor Hours, They’re Worth a Lot!
- Why Today’s Price Isn’t Yesterday’s Price
- Why You’re Not Making Money on Labor
- Profit First in Your Automotive Repair Shop
- It Makes No Sense To Ignore the Percents
- Why You Need To Charge for Shop Supplies
- My Shop Is Busy—So Why Am I Broke?
- Where’s the Money? Four Reasons Your Auto Repair Shop Isn’t Profitable
- Give Yourself a Raise by Saying No
- Give Yourself a Raise by Reclaiming Your Profits
- Top 5 Tips to Avoid the Holiday Car Count Blues
- The Small Problem That Can Lower Your Pay
- How to Put More Profit in Your Pocket
- How to Prevent a Blowout in Your Bank Account
- Category: Retirement Planning
- Category: Sales / Marketing
- Marketing Foundations for Independent Repair & Collision Shops: Five Simple Ways to Increase Visibility, Build Trust, and Book More Cars
- How to Build a Loyal Customer Base
- How to Negotiate with Insurance Companies
- Close The Back Door NOW
- High Prices Are a Win for the Auto Repair Industry
- How Do Our Customers Know We Care?
- How the New CHIPS Act Could Impact Your Auto Repair Shop
- How to Create a First-Class Customer Experience
- 5 Steps To Know if Service Advisor Training Is Worth the Investment
- Your Competition Doesn’t Want You to Read This Post
- How to Quickly Improve Your Shop’s Online Presence
- How To Ask for the Sale Without Feeling Like a Jerk
- Create a Consistent Process for Extraordinary Results
- Measure and Manage the Holiday Season
- Where’s My Pickle? A Customer Service Story
- How to Become Great at Selling Service in 24 Hours
- The Power of Onstage Presence
- How To Gain an Unfair Advantage
- Give Yourself a Raise By Increasing Visit Frequency
- How To Improve Your Car Count in Four Minutes or Less
- You’re Not Ruined! How To Respond to a Negative Review
- Influencing the Customer’s Behavior with a Professional Greeting
- What Customer Service Should Look Like in Your Shop
- Make an Impactful First Impression!
- How to Master the Customer Intake Dialogue
- How to Close More Sales at Your Shop
- How To Reach Your Repair Order Goal By Winning Over Customers
- Is Your Shop Too Expensive?
- It’s Not About the Price—It’s About the Money
- How to Charge an Upscale Price Without Upsetting Your Patrons
- The Digital Effect: How the Internet Is Impacting Your Shop
- The Extra Inch
- A “Key” to Your Success
- Quick Tips to Getting More Appointments on the Phone
- How to Excel as an Expensive Shop Without Having to Discount
- 5 Tips for a More Profitable Holiday Season
- The Million Dollar Secret to Attracting Millennial Customers
- The Secret to Charging More for Your Service
- Fill Empty Bays Without Busting the Budget
- Jumpstart Your Shop’s Marketing with These Top 3 Freebies
- Always Be Closing! The ABCs for Boosting Collision Shop Business
- How to Gain an Unfair Advantage in Your Area
- Three Steps to Build a Leading Brand
- The Fastest Way to Build Trust With Your Customers
- How to Lose Your Good Customers Over Price
- My Biggest Frustration With Selling Service
- How To Profit From Your Biggest Problem
- The Best Kept Secret To Increasing Your Car Count
- How to Become an Irrelevant Shop
- How to Bridge the Celebrity Gap at Your Shop
- How to Sell Automotive Repair to a Bottom Feeder
- The Secret to Successful Selling at Your Shop
- How to Thrive Under Pressure While Presenting an Estimate
- How to Sell to a Dishonest Customer
- The Answer to Your Car Count Question
- Category: Self Improvement
- 13 Ways to Maintain Focus and Score Big
- The Secret to Becoming a Top Shop
- What Is Your Money Thermostat Set For?
- The Key to Making 2021 Your Best Year Ever
- Embracing the Not Yet Mindset
- The Secret to Feeling Empowered
- 50 Ways to Blame “Another”
- The Greatest Predictor of Shop Owner Failure
- How to Accomplish Great Things in 2020
- The Difference Between Success & Failure at Your Shop
- How to Get Out of Your Box
- What’s the Biggest Threat to Your Progress?
- Something to Consider When You Feel Like Giving Up
- Are You a “Hot” Shop Owner?
- The Fastest Way to Fail as a Shop Owner
- The Key to Experiencing Your Breakthrough
- How to Use Your Greatest Asset to Get What You Want
- How to Move from Excuses to Excellence
- How To Grow Into A Better Version Of Yourself
- How To Overcome the Real Problem at Your Shop
- Do You Need to Move From Awareness to Action?
- How to Get What You Want in Life
- The Perfect Time
- Category: Sponsored Content
News
- ATI Hosts Successful SuperConference in Orlando, Raising Over $38,000 for Charity
- ATI Announces 2025 Top Shop Winners at Annual SuperConference
- ATI’s SuperConference Attendees Donate $30,152 to Project Hawai’i in Support of Homeless Children
- ATI Awards $1.2 Million in Scholarships to Over 420 Independent Shop Owners
- ATI Announces 2024 Top Shops, Humanitarian and Safe Succession Winners at Annual SuperConference
- ATI’s SuperConference Unites Automotive Industry in Hawaii for Learning, Networking, & Giving Back
- ATI Launches Automotive+ Reach, Program Designed to Increase Online Presence for Shop Owners
- ATI Partners With 3M, Offering Collision Shop Owners Access to Premium Products and Enhanced Training Opportunities
- ATI Unveils Estimate Scrubber Tool for Collision Shop Owner Clients
- About ATI's Estimate Scrubber
- ATI Awards 400 Independent Shop Owners with $1 Million in Scholarships
- ATI SuperConference Attendees Donate $65,880 to Therapeutic Riding Charity, Unbridled Horse Therapy
- Engagement and Empowerment Take Center Stage at ATI's SuperConference 2024
- ATI's 2023 Top Shop Winners
- DrivenAdvantage Gives Rebate Payouts to ATI Members
- ATI Joins 2024 Ratchet+Wrench Management Conference as a Presenting Sponsor
- ATI Members Gilda Dyckman and Vicki Wingard Win YETI Coolers
- The Power of Simplification: How Less Can Be More in Business and Life
- A Step-by-Step Guide to Conducting Annual Reviews
- A Leader’s Guide to Turning Underperformance Around
- Why You're Not Making Money on Labor
- Which Is Necessary: Employee Reprimands or Corrective Coaching?
- 10 Strategies to Monetize Tire Services in Your Shop
- ATI Member William Wells Wins INDYCAR Race Experience
- ATI Presents Second Annual Fall ShowCase for Shop Owners and Industry Leaders
- Revolutionizing Automotive Repairs: The Power of Quick and Easy Payment Options
- Fall ShowCase: Economic Forecast and Industry Outlook
- Fall ShowCase Panel: What to Expect from 2024 and Beyond
- The Right Interview Questions: Your Secret Weapon for Successful Hiring
- How To Hire the Right Second-in-Command
- ATI Welcomes New President
- Climbing New Heights: Going from Employee to Manager and Beyond
- Four Essential Structured Conversations For Any Leader
- ATI Welcomes Four New Silver Partners to the Partner Program
- 10 Must-Read Books for Auto Repair Shop Owners
- 8 Tips to Make Your Shop Successful With Inventory Management
- ATI Announces First-Ever International Shop Training Sessions in New Zealand
- ATI Hits $3 Billion Dollar Milestone in Gross Profit Lift for Members
- 6 Secrets of Consistent Sales Success
- Five Ways To Sell in a Recessionary Climate
- 10 Actionable Tips for Mastering Tough Conversations with An Employee
- Here’s How To Get More ‘A’ Techs in Your Shop
- Special Announcement: Richard C Menneg's Retirement
- Shop Owners and Industry Partners Attend ATI’s ‘Best Ever’ SuperConference
- ATI's 2022 Top Shop Winners
- ATI SuperConference Attendees Donate $60,000 to Skilled Trades Training Charity, the mikeroweWORKS Foundation
- 4 Signs of Toxic a Workplace and How to Overcome It
- How Much Should Your Check Engine Diagnostic Sell For?
- Don't Cut Your Labor Rate for This Reason
- Are You Ruining Your Best Employees?
- Your Checkbook Is Balanced, but How Are Your KPIs?
- The Must-Have Revenue Stream for Shops in 2023
- How to Respond to a Customer Complaining About Price
- How to Find What Motivates Your People to Produce
- Finding the Ultimate Industry Mentor
- Cut the ‘Fluff’ in Your Expenses
- Is Your Business Out of Shape?
- ATI’s Dave Erb Honored As Aftermarket Industry Leader
- Why Shops Can’t ‘Play Bank’ to Customers
- ATI Launches Ground-Breaking First Annual Fall ShowCase for Shop Owners
- How New Investors Can Help Your Shop
- Why You Need To Hang On to As Much Cash As Possible
- Who Should Pay for the Courtesy Check?
- Build Back Better
- Is Your Shop Too Busy? Why That’s a Bad Thing, and How To Manage It
- Is Your Business Ready for a COO?
- Mastering Your Work-Life Sway
- How to Increase Your Average Repair Order
- Stop the Blame Game: 8 Keys to Coaching Underperforming Employees
- What Shop Owners Can Learn From Dentists
- This Shop Coach Wants You To Offer a Huge Warranty
- Time-Cleaning Is the Way to Producing Results
- Why Efficiency Is the Best Gauge of Your Shop
- 5 Critical Steps to Successful Execution
- 2022 SuperConference Attendees Donate $57,000 to the mikeroweWORKS Foundation
- Tips To Get Rid of the “Muck” in Your Shop
- If This Is Your Competitive Advantage, You’re Doing It Wrong
- Accountability is Not a Four-Letter Word
- Why Communication Is Key to Building Customer Trust
- ATI Hosts Annual SuperConference to a Record-Breaking Number of Attendees!
- 5 Secrets to Setting and Achieving Your Goals
- Why This Person Has the Most Important Job in Your Shop
- ATI's 2021 Top Shop Winners
- How To Adjust Your Business Plan To Have a More Successful Year
- Why It’s Important To Track Your Shop’s Conversion Rate
- ATI Announces New Annual Partner Program
- Three Managers You Need In Your Business
- How to Plan for More Effective, Efficient Workdays
- Coaching CEOs to Their Next Level
- The Pandemic's Impact on Business Practices
- Why You Should Be in the Tire Business
- Succession Planning Blueprint
- From the Right Person to the Right Fit
- Increase ARO, Sales by Improving Courtesy Checks
- How to Prepare Your Shop for Change
- Make Price Irrelevant
- Why Employees Leave Managers, Not Shops
- The CEO Commitment
- ATI SuperConference Attendees Donate $60,000 to Skilled Trades Training Charity, the mikeroweWORKS Foundation
- Partnership Agreements
- ATI Hosts Groundbreaking 2021 In-Person SuperConference Event
- Security Tips Every Automotive Repair Shop Should Follow
- ATI's 2020 Top Shop Winners
- ATI Announces New Technician Apprenticeship Programs
- How Great Follow-Up Skills Increase Sales and Referrals
- ATI Announces Shopmonkey as a Preferred Supplier
- Don’t Let Your Comfort Zone’s Walls Block Success
- ATI Relaunches Podcast, Driving Change
- Six Things You’re Too Busy To Do That Are Costing You
- Mastering the Art of Positive Communication
- Why You Stink at Selling Maintenance to Women
- How to Empower Employees to Get Maximum Performance Results
- ATI Hits Milestone: $2 Billion Dollar in Gross Profit Lift for Members
- Four Steps to Improving Your Shop's Front Desk Service
- Supplier Spotlight: AutoVitals
- 7 Questions to Ask Yourself Before Starting the Hiring Process
- ATI Partners with Profit First Professionals to Provide Certified Profit First Model Consulting to Members
- Lessons Learned From the Pandemic and How to Apply Them
- Communicate Better with Our Younger Generation
- Time or Money—What's More Important to People?
- How to Increase Your Labor Hours and Still Keep Customers Happy
- Part 3: Plan Your Best Year Yet
- Success Stories From the Coaching Front Lines
- Kukui, ATI Partner for Free Online Conference
- A Game-Winning Strategy for Hitting Your Goals
- Adding the Right People
- ATI's Commitment to Keeping Our Associates and Members Safe
- OK Boomers—Time to Get Ready for Gen Z!
- Part 2: Plan Your Best Year Yet
- Moving Beyond Fixing Cars to Providing Great Customer Experiences
- Supplier Spotlight: 360 Payments
- Renovation Complete! Members Begin Training in ATI’s Newly Expanded and Renovated Facility
- Three Sure-Fire Ways to Charge More for Your Service
- Member Resource Center Refresh and Enhancements
- Plan Your Best Year Yet
- Three Ways to Identify Trials in Your Shop and How to Get Through Them
- Stop Procrastinating
- ATI Joins Driven Brands
- You're Wrong—Cars Simply Don't Matter
- Supplier Spotlight: Royal Administration Services
- Win the Diagnostic Game: Part 2
- The Reason Your Shop Meetings Aren't Working
- AMi Names Three New Trustees Including ATI's Jim Silverman
- ATI Announces mikeroweWORKS as its 2020 SuperConference Charity
- Win the Diagnostic Game: Part 1
- Supplier Spotlight: Kukui Corporation
- What You Should Look for in a Second in Command
- ATI Partners with E3 Solutions
- SuperConference 2020 Charity Selection: the mikeroweWORKS Foundation
- How to Leverage Your Long-Time Techs
- Supplier Spotlight: Snap-on Total Shop Solutions
- Follow This Flow Chart to Improve Your Business Practices
- ATI’s National Accounts Team Is Growing!
- ATI Partners with MWACA to Offer Member Discounts on Auto Shop Owner Training
- 12 Keys to Better One-on-One Meetings
- The Magic Bullet for Auto Shop Success
- Sales Is a Full-Contact Sport—Win With These Three Strategies
- What Keeps Shop Owners Up at Night?
- 4 Ways to Regain Your Time
- Stop Being Ordinary—Here is What it Takes to Become Extraordinary
- Three Ways to Stop Trading Profit for Convenience
- ATI SuperConference Attendees Donate $51,000 and Socks to Soldiers’ Angels
- New ATI Collision Facebook Group
- How to Master the Art of Persuasion
- New Member Benefits Announced at SuperConference 2019
- ATI’s SuperConference 2019 Upholds 16-Year Tradition of Training, Fundraising, and Celebrating
- ATI Partners with ABRN and AMi to Provide New Collision Shop Management Webinar Series
- The Role of the Manager in Employee Engagement
- ATI Relaunches "Driving Change" Podcast
- ASCCA Selects ATI as March Partner of the Month
- Rainmaker or Order Taker – Which One is Your Service Advisor?
- 60 Percent Gross Profit—Fact or Fiction?
- ATI's SuperConference 2019 Charity Selection: Soldiers' Angels
- ATI Announces New Preferred Provider, PSA Insurance & Financial Services
- Examine These 3 Areas of Your Life to Ensure They're Not Holding You Back
- The ATI Way | Fundamental #8: Take Responsibility
- ATI Announces New Preferred Supplier, EasyPay Finance
- Are Your Misguided Beliefs Causing Misguided Results?
- I See Dead People — I Mean I See Service Advisors
- Don't Forget to Take Inventory
- The ATI Way | Fundamental #7: Continuously Improve Everything You Do
- ATI's Coaching Staff is Now Certified by the Center for Executive Coaching
- How to Find Quality Service Advisors
- New Insurance Buying Program Exclusively For ATI Members!
- So You Want to Know About 5S?
- The ATI Way | Fundamental #6: Go the Extra Mile
- Baby Boomers Are Sinking Your Ship
- Automotive Training Institute's Members Raise Over $70,000 for Orlando's Kid Beating Cancer Charity at Annual Conference
- Daylight Saving Time
- Overcoming the Uncertainty of the Auto Industry
- Veterans Day is Around the Corner!
- The ATI Way | Fundamental #5: Be Performance-Driven
- The 2018 Ratchet+Wrench All-Star Awards: Judi Haglin
- SuperConference 2019 Registration is Open!
- Mike Bennett from Mike’s Kars and an ATI Coach
- Take Pride in Your Role
- Coach Your Shop to the Next Level
- Create a Priority List of Duties
- Starting the First All-Women's 20 Group
Testimonials
- Carl Thiel
- Mark Carroll
- Shoney Ponda
- Tom Gummer
- Tim Gilthorpe
- Katie Gilthorpe
- Randall Miller
- Steve's Auto Repair and Tire
- Tom Niemiec
- Extra Mile Performance
- Candayce Marshall
- Jeff Weller
- Anthony Wrixton
- Ed Tuck III
- Doug Parlamento
- Tammie Burchell
- Devin Kelley
- Dwayne Saunders
- Kayla Morrow
- Kristine Berena
- Moufied Rabieh
- Brian Govednik
- Mary B.
- Frank Roberts
- Prosser's Automotive
- Tony Hallenbeck
- Paul Garza
- Jennifer Mulcahy
- David Nix
- Shawn Shippee
- Caitlin Bethanis
- Sam Concelman
- Earl Burdick
- Dennis Albrecht
- Lonnie LaScuola
- Eric Kashmanian
- Eric Mileham
- Laurel Caurvina
- Stephan D. Cairl
- Elizabeth Heimsoth
- Chris Pendl
- Eddy Wooten
- Kevin Edens
- Keith Greene
- Jeff Gerlach
- Alvis Lopez
- Mike Holsinger
- Erin Nielsen
- Fred Gestwicki Jr.
- Bruce & Julie Steinberg
- Chris Lanning
- Rick Tennyson
- Robbie Ling
- Jackie Shaw
- Jason Wood
- Chris Lanning
- Mark Denton
- Ron Peters
Podcast Episodes
- Walter Bond on Why Shop Owners Need to Stop Playing Backyard Business
- AI Won’t Fix Your Shop Without You: Uwe Kleinschmidt on Training the Tools
- The Master Tech Shortage Isn’t Ending. Can AI Fill the Bay?
- Will AI Kill the Human Touch at the Counter? Detect Auto's Josh Oberlander Weighs In
- Is Your Inventory Costing You More Than You Think? Learn How to Clear the Clutter, Reclaim the Profit
- $180K Vanished in 6 Months: The Back Office Fix Every Shop Needs
- The First 20 Seconds: What Your Phone Is Really Telling Customers
- Marketing to the Customers You Already Have. How CRM Software Can Benefit Your Business
- An Intimate Look into SBA Lending
- No Effort Will Always Equal No Reward
- Your Human Resources Department is Here to Help. Here’s What You Need to Know
- Body Shops Don't Market. Here's Why That's About to Catch Up with Them
- You're Paying for Shop Software You're Not Using. Here's What to Fix.
- If Your People Can't Change, You Have to Change Your People
- Someone Wants to Buy Your Shop. Do You Know What It's Actually Worth?
- You're Not in the Car Business. You're in the Relationship Business.
- Why Charging Fairly Isn't Greed: Lessons from a Shop Owner Who Almost Gave It All Away
- Hiring Techs Is Broken. Here's How Promotive's AI Fixes It with Lisa Coyle and Sam Freeman
- 90% of Third-Gen Businesses Fail. Here's How You Won't with Dan, Noah, and Luke Garlock
- Hit the Switch: Master Your Mood or It Masters Your Business with Sam Richter
- Stop Marketing When Things Are Slow: Start 365 Days Ahead
- Why Auto Repair Shops Lose Customers by Ignoring LinkedIn with Harris Fanaroff
- Why Your Hiring Ads Fail and How Data-Driven Marketing Attracts Better Techs
- Stop Guessing at Marketing: Carrie-Lynn Rodenberg on Intent, Strategy, and Getting Real Results
- From Shop Owner to Business Owner: Brian Hammond on the Mindset That Changes Everything
- Use Your Data or Miss the Truth: David Boyd on Revealing the Problems Shops Never Notice
- Close the Trust Gap: Travis Bickham on Winning Customers with Transparency and Tech
- The One Skill AI Will Never Learn: Michelle Wood on Service Advising That Builds Trust
- Rebuilding from the Inside Out: How Chris Darmody Turned Chaos into Culture at Graham Auto Repair
- Analysis Paralysis Is Costing You Customers! Doug Robison on Taking Action in Your Marketing
- Fixing the Unseen: The Tools Every Shop Owner Needs for Mental Health and Team Support, with Lee Anderson
- The Struggle Years That Shape Entrepreneurs: Josh Oberlander on Building Smarter, Not Faster
- Stop Wasting Your DVIs: How to Increase ARO, Build Trust, and Create Fans for Life, with Bruce Nation
- The Delegation Wake-Up Call: How Connor Tracy Went from White-Knuckling 80-Hour Weeks to Building an Engaged, Self-Running Team
- The Succession Shift: How Planning Now Saves Your Future and Your Legacy
- Building, Battling, and Letting Go: The Journey to a Multi-Million Dollar Exit with Gilda Dyckman
- Your Exit Plan Isn’t a Back-Burner Task: What If Your Business Had to Run Without You Tomorrow? with Tony Mercury
- Your Brand Is Costing You Talent: Use This 2.5-Year Strategy to Attract A-Players and Grow Smarter
- Cutting the Surcharge Cord: Customer-First Payments with Dr. Mark Hale
- How to Stop Tool Hunts, Boost Accountability, and Run a Smoother Auto Repair Shop, with Reiny Salmen
- How To Turn Tech Training Into Your Auto Shop's Superpower with Angie and Ken Rocha
- Throwback To Ep# 91 | How To Maximize Your Auto Repair Shop's Social Media Potential
- Throwback to Ep# 30 | Breaking Things Down Into Little Pieces and Living More Intentionally with Wendy Hawks
- Little-known Benefits of Specializing in the Automotive Industry with Chris Fraser
- A Quantum Leap to Mental Wellness. Lessons from Eric Gibson's Inspirational Story
- Make it Sticky. How To Turn Your Auto Shop into Internal Customers' Third Place with Anthony Wrixon
- Total Gain. How To Take Your Collision Shop To the Next Level with Jeff Zalis
- Small Town Big Growth: Insights from Robbie Windham on Body Shop Expansion Strategies
- How Convenient Is Your Auto Shop? The Human Business of Auto Repair with Geoff Berman
- Transparency, Accountability, and Clear Communication at the Service of Auto Repair Growth with Fred Gestwicki Jr
- The Importance of Strategic Planning in the Face of the Unexpected. The Story of John and Jackson Blanton
- Is AI Here To Fix the Automotive Industry? An Insightful Conversation with Dan Garlock, Mike Bennett, and Ricky Jordan Jr.
- Cracking the Recruitment Code: A Deep Dive into Internal Customers' Growth with Dan Garlock and Ricky Jordan Jr
- Give 'Em the Pickle! Building an Outstanding Auto Repair Shop from Scratch with Kori and Troy Vaninetti
- Turning A Passion for Cars into A Profitable Auto Repair Shop with Terry and Travis Griffith
- How To Make Your Auto Shop Start Like the Lions and End Like the 49ers with Jason Patel and Geoff Berman
- How To Recruit A Swifities' Army for Your Auto Repair Shop with Jason Patel
- Throwback To Ep# 5 | Mixing Business and Family the Right Way with Kelli and Lee Weatherby
- Throwback To Ep# 72 | Is Your Auto Repair Shop Undercharging For Its Services? with Brian Hunnicutt
- Throwback To Ep# 60 | The B-side of Holidays with Mike Warren
- Throwback To Ep# 61 | A Miracle From God with Lee Anderson
- Throwback To Ep# 55 | Everything You Need To Know About Your Auto Policy with Richard Sharman
- Rev Up Your Marketing Efforts and Make Your Competitors Eat Dust with Kim and Brian Walker
- You Can Become an A-Tech and Repair Your Own Mind with Cally Rampis
- How to Choose the Perfect Software for Your Auto Shop with Kirk Mize and Jesse Meddaugh
- How To Maximize Your Auto Repair Shop's Social Media Potential
- Why Aiming for Profit Will Help You Put People First with Ron Saharyan
- Build Trust Before You Build Dollars And Money Will Follow with Roy Niemi
- Run Your Auto Repair Shop As Effectively As A Big Corporation with Drew Bryant
- Why Every Auto Repair Shop Should Think Of Getting A CPA with Eric Joern
- Using Culture And Reputation To Build A Bench For Your Auto Shop with Roy Keiser
- Turning Auto Shop Customers' Data Into Revenue with Justin Rae
- What Makes A Perfect Auto Repair 2nd In Command with Andrew & Rachel White and Will Ogles
- Helping Auto Repair's Internal Customers Make The Right Choices with Al Sutherland
- Create More Than A Great Environment In Your Auto Repair Shop with Bianca Gosser
- Thinking Big On Small Auto Repair Shops' Marketing with Phil Jackson
- How To Make Workers' Comp Work Both Ways with Paige Hazeltine
- A Peep Into The Self-Driving Automotive Industry with Chris Chesney
- Put People First And Think About What They Want with Lisa Coyle and Jesse Meddaugh
- Why You Should Train Your Trainers with Jim Bennett
- Is Your Auto Repair Shop Undercharging For Its Services? with Brian Hunnicutt
- Hire The Right Service Advisor And Level Up Your Auto Repair Shop with Jodi and Darren Knepper
- Build An All-Star Bench For Your Auto Repair Shop with Geoff Berman
- Hope For The Warriors with Leslie Hunt
- Throwback To Ep# 32 | Don't Be Cheap! Pay Your Freedom Tax with Bruce Spencer
- Set Your Business In Front Of The 2023 Automotive Industry's Trends with Mike Bennett
- Getting Ready To Face The Whatifs of Life with Donna Hazeltine
- How Ready Are You For Your Business' Succession with Eric Goodnoe
- Swing Hard, In Case You Hit It with Jesse Cole
- Seven Proven Marketing Methods with Jimmy Lea
- How To Lead, Influence, and Trust Internal Customers with LeAnne Williamson
- How To Turn Satisfied Employees Into Engaged Internal Customers with Don Rheem
- How To Befriend Internal Customers And Keep Things Business Oriented with Greg Marks
- A Miracle From God with Lee Anderson
- The B-side of Holidays with Mike Warren
- How To Create Achievable Goals For Your Business with Don Walter
- Repairing the Automotive Industry with Gilda Dyckman, Denise Stanley, Chris Cozad, and Frank Leutz
- Two Blessings In Disguise with Gilda Dyckman
- Everything You Need To Know About Your Auto Policy with Richard Sharman - Part 2
- Don't Wait Until the Palm Tree Falls Into Your Car! with Richard Sharman - Part 1
- Transparency and Development, The GPS of Business Growth with Chuck Lafferty
- The Forever WOW Experience Approach with Charlene Parlett
- Why You Should Never Be Too Busy For Marketing with Dave Martin
- Hurricanes, Real Heroes, and the Ones Who Keep America Going
- Retirement In the Mirror May Be Closer Than It Appears with Jim Groves
- The Destructive Power of Toxic Employees with Keith Katz
- A Thousand and One Reasons To Share Metrics with Ken Martin
- How To Make Your Clients Forget The World Is On Fire with Mary Kelly
- Leading by Example and Prioritizing Personal Relationships with Cassandra and Autumn Bergum
- Everything Speaks. The True Meaning of Being At Service
- Putting In What We NEED To Get Out with Brian Hunnicutt
- How To Build Our Own Fleet of Red Trucks for Our Business with Chris Messer
- Simplifying the Intricate Process of Building a Small Empire with Jason Meyer
- Turning Tiny Habits into Massive Results with Mary Kelly
- Removing the Veil of Mystery Lying Over Crypto and Blockchain with Dr. Mark Hale
- How To Use Diversity and Inclusion to Grow Our Business with Charlene Parlett
- How Empowering Internal Customers Can Increase Revenue with Matt Barnes
- When Rebranding Is the Only Way To Keep Growing with Aden McDonnell
- The Benefits of Building A Solid Team and BEEing POTsitive About Our Passion with Pam Tures
- Don't Be Cheap! Pay Your Freedom Tax with Bruce Spencer
- Bringing the Best of Corporate America into the Automotive Industry with Bruce Spencer
- Breaking Things Down Into Little Pieces and Living More Intentionally with Wendy Hawks
- Dealing with the One In the Mirror To Improve Our Relationships with C. Regi Rodgers
- How To Balance Work, Being A Spouse, and Mother of Small Kids with Ashley Lehr and Katie Plitt.
- Learning About the Benefits of Salt Therapy with the Salty Sisters, Rosa Anderson, and Laura Ritch
- How To Get the Best Out of Your Raving Fans On Google with Jimmy Lea
- Bringing Balance In Our Finances' Force with Ron Saharyan
- Building Systems To Gain Freedom and Get Better Results with Wendy K. Walters
- Identifying the Toys We Use More And Discarding the Rest with Randy Dean
- Learning To Design Our Business with The Automotive Rockstar Frank Leutz
- Putting the Focus On Security Exactly Where It Should Be with Terry Choate Jr
- How To Offer Jobs Aligned with the New Generation's Values with Jay Goninen
- Regaining Control And Blowing The Smokescreens Away with Andrew Neitlich
- Getting Into the IRONMAN Mindset To Run Our Business with Adam Kushner
- Building A Team of Owners with Mike Michalowicz
- Treating Every Internal Customer As A Leader with Brittany Schindler
- The Thriller Effect of Podcasting with Ginni Saraswati
- Looking After the Jan Brady's Within Our Organization | Debbie Muno - Part 2
- Learning How To Identify, Articulate, and Empower our Values with Barney Feinberg
- Turning Obstacles into Opportunities with Patrick Connell
- Dealing with the Modern Version of Saber Tooth Tigers | Debbie Muno - Part 1
- How to Protect Our Assets and Avoid Tax Surprises with Jerry Jankowski
- Four Things You Need To Know To Become a CEO with Tom Grady
- Providing Excellence in Customer Service Before it Was Cool with Dennis Snow
- The Power of Decentralization with Scott Brown
- Creating Teams To Run the Long-distance Run with Bill Nalu
- Mixing Business and Family the Right Way with Kelli and Lee Weatherby
- Learning the Secrets of Hypnotherapy and its Benefits with Robert Radnoti
- Learning to Get Out of Our Company's Way with Mike Bennett
- Turning Our Internal Customers Into Inspiring Leaders
- The Teachings from a Profitable Business that Started Out Doing It All Wrong
Events
- Own Your Business, Don’t Let It Own You
- How to Get Paid for Your Services
- The Empowered Auto Shop Owner
Partners
- Parts Authority
- Bodyshop Marketing
- Seacoast Bank
- US Auto Force
- Mechanics Marketplace
- ISN
- Vehlo
- Rosebud Consulting HR
- OktoRocket
- R.O. Writer
- Healing with Katie
- Milwaukee Tool
- 3M
- Solera
- Call Inbound Inc
- LKQ Corporation
- Detect Auto
- WickedFile
- UpSwell
- Topdon
- Tire Tutor
- Tire Guru
- ShopWare
- Shop Loaner
- Shopboss
- Service Intel
- Sale Quick
- Repair Shop Websites
- Repair Pal
- Repairify
- PSA
- Protractor
- ProMotive
- Paar, Melis, & Associates
- Mitchell1
- The Mail Shark
- Live Oak Bank
- LIFT Auto Repair Marketing
- Kaizen CPAs + Advisors
- Financial Foundations, Inc.
- Epicor
- Cinch
- Blue Recruit
- Autoshop Solutions
- AutoShop Media
- AutoOps
- AutoNetTV
- AutoLeap
- AutoCenter Sales
- App Fueled
- Advance Auto Parts
- 1-800 Radiator
- Turnkey
- Business Actualization
- Sherwin-Williams
- Optimize
- REI Collision
- Leads Near Me
- ShopMonkey
- Imperial
- AutoZone
- AutoVitals
- AutoTech IQ
- 360Payments
- Driven Advantage
- TekMetric
- Napa
- Kukui
- Express by Facepay