We’ve all heard this phrase ever since we were kids. In its simplest form, the understood takeaway was if you plan for unseen circumstances, it won’t catch you off guard, and therefore won’t be an
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A common question I receive when talking to my members is why their average repair order is so small. Of course, there are many answers to this question. Understanding how to find the average repair
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Charles Schwab was the Jeff Bezos of 1918. He was one of the richest men of his day, and the president of the Bethlehem Steel Corporation, one of the largest producers of Steel during that
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As an auto repair shop owner looking for help in keeping your shop successful, you may be wondering what a company like ATI does for its clients and why you should consider working with a
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When you realize that the results you are striving for are not manifesting in your personal and professional life, most people have tons of excuses as to why. Many will blame others and claim they
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When a customer is leaving your shop, ATI’s Bryan Stasch recommended booking the customer’s next oil change or other maintenance services on the spot. Give them an appointment card. Ask them what their preferred method
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Let’s talk about chickens and what they have to do with your auto repair shop. I know, it sounds like a stretch, but hang in there with me. I grew up in a rural area
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Bryan Stasch, vice president of product and content development at ATI, was talking about ways to differentiate yourself from the competition. One thing he likes to do is offer a massive warranty period. “I’m a
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Time-cleaning is the way to produce results! It involves thinking creatively and being honest about what you want to accomplish by being time-focused. No more linear thinking or drawing lines through your daily task list.
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You have a ton of cars in your shop, but don’t panic. Take a deep breath and proceed one step at a time. The goal is to get work—whether through walk-ins, call-ins, insurance referrals, or
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