Speaking at NAPA Expo 2022, Bryan Stasch, vice president of product and content development at ATI, had one message for a room full of shop owners: shops need to think about putting money aside for
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Most auto repair shop owners feel like they’ve been through some of the toughest years ever. We faced COVID as an essential service provider. We faced extreme challenges to our parts availability and increased pricing
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September marks the closing of the active and lively Summer and 3rd quarter of the year and welcomes the beginning of a new season — Fall. Soon thereafter, we will usher in Winter and the
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There are many ways to build your career and boost the quality of the shop, from the owner to the service advisor to the technician. To help shop owners better run their business, service advisors
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When was the last time you heard of someone getting bitten by an elephant? As I reflect on this question, I am reminded of my former clients Mike and Larry who owned two different shops in 2010. At
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Compared to labor, selling parts in the automotive industry is straightforward because it’s logical. During repairs, we often find a vehicle that needs a part replaced, we order the part from one of our vendors,
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I was fondly remembering tips my grandfather shared with me when I took my first job and thought I would share them with everyone. He was a great businessman, head of a wonderful family, and deeply
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On August 9th, 2022, President Joe Biden signed the CHIPS Act which will provide subsidies to companies that make semiconductor chips in order to meet the demand for these chips and bring more manufacturing of
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“Paying extra to fly first-class is a waste of money!” This is what I said back in 2008 as I boarded my flight headed to St. Louis. My seat was in row 4, and the
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If your shop is scheduling customer appointments by the hour and car counts are getting chaotic with unpredictable swings of busy and slow, you need to organize the business by thinking with scheduling in mind
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