What if my health fails? What if the economy gets worse? What if this pandemic lasts longer than they say it will? Have you been asking these questions? As I ponder these inquiries, I’m reminded
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Feeling like the world has gone a little crazy? As an automotive repair shop owner, your #1 priority is keeping your team safe and busy. Your #2 priority is reassuring your customers that you are
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What does it take for a shop to triple its revenue in just two years? Just ask Quality Automotive Repair in Blairstown, N.J. In a town of roughly 6,000 residents, the shop managed to go
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I have an embarrassing confession to make. It all started after reading a Mayo Clinic study which concluded that sitting is the new smoking. I was motivated to get moving, so I set a goal
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In their book Switch: How To Change things When Change is Hard, Chip & Dan Heath tell the story of Molly Howard, Principle of Jefferson County High school in Louisville Georgia. She inherited a school
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An Important Read on Changes in Our Upcoming Class Schedules To all ATI members (and associates): The most important part of this message – ATI is open for business! We are here for all our members
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We’re living in a time where there’s a significant generational shift in the population numbers, particularly those born between 1996 and 2014. This population is Generation Z, a.k.a. Gen Z, and according to the census,
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As a shop owner, your focus is on making sure you have plenty of work coming in your doors to keep your technicians productive. If your phones are ringing but the bays are empty, you
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What is your biggest regret as a shop owner? As I ponder this question, I’m reminded of an interview I watched with basketball legend Kobe Bryant. The reporter asked him if he regretted the fact
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Last month I shared with you that there are three basic—yet very powerful— steps in developing a great business plan. Let’s take a moment to review. In the last column, I introduced the SWOT analysis
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