Giving discounts properly in your auto shop is important for attracting and retaining customers, building a positive reputation, and managing finances. In each auto industry shop management software system, there’s a procedure to reduce customer … moreabout Is Your Shop Discounting Properly?
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
“I don’t have enough cars.” I frequently hear this from shop owners when they start working with me. On rare occasions, it is true; when this happens, we identify what is causing the problem and … moreabout Here’s What’s Wrong With Your Labor Rate
A few months ago, I wrote a blog concerning marketing that would help make an impact on keeping customer visit count consistent regardless of weather, holidays, or any other type of pattern. However, since some … moreabout 5 Ways to Get Consistent Car Count in Your Shop
It is that time of year to get all your ducks in a row — spend time thinking about what you want to accomplish for the year, make the selections, and put them down on … moreabout 3 Easy Tips for Successful Goal Achievement
It’s the start of a new year which naturally makes us reflect back on how the previous year went. As easy, difficult, surprisingly sane, or crazy as we may think 2022 went, let’s see what … moreabout Setting Goals and Budgets for 2023
Happy New Year! Cleaning and organizing files can be a fun task for the new year. I collected so much during my journey throughout the past 52 weeks of 2022. What a joy it is … moreabout A Declaration of Self-Esteem for 2023
The default future is the place you end up when you decide not to make the necessary changes in a specific area. For instance, deciding not to invest in proactive recruiting efforts can cause you … moreabout How to Avoid Your Default Future
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
If you follow investment news, the automotive sales industry is struggling. Early in the pandemic, the issue was supply — too few new cars were available for the number of people wanting them. The supply … moreabout High Prices Are a Win for the Auto Repair Industry
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