Let’s rev up our engines and explore the game-changing switch to a four-day workweek as it relates to your shop. By now you may be thinking, “Sounds interesting Coach Twiggs, but how will my shop …
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Auto Shop Coaching Blog
Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.
Hiring / Employee Retention
How to Avoid Quiet Quitting and Keep Great Employees
As we discussed in Close the Back Door now, the back door refers to the people leaving us — both customers and employees. They leave for a variety of reasons, but a lot of those …
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How to Avoid Your Default Future
The default future is the place you end up when you decide not to make the necessary changes in a specific area. For instance, deciding not to invest in proactive recruiting efforts can cause you …
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4 Must-Have Conversations with Your Team
One of the greatest skills for a leader to have is exceptional communication. The quality of the conversations and the frequency with which you have them will lead to a more engaged team that will …
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Overcoming the Uncertainty in the Auto Industry
What’s the future of the automotive service industry? Now is a great time to ponder this common question. Here’s a story of two CEOs from another industry: Reed and John. Reed was the founder of …
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The Three Most Overlooked Hiring Hacks
Are you frustrated by your recent recruitment results? Heather, the owner of a European imports shop, felt the same way. She posted technician ads that consistently generated responses from the most talented, qualified, and experienced …
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Fresh Perspective is Already Within Your Shop
When you need a fresh perspective, look to your left and your right. Quite a few ATI members signup for our coaching program so they can be made aware of where their business stands and, …
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Three Things You’re Missing By Not Having Meetings
“I don’t need to have meetings, because I talk to my people throughout the day.” If I had a dollar for every time I’ve heard this, I’d have about twenty-one dollars! But seriously, I’m amazed …
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How To Keep Your “A” Players From Leaving You
“Meet The Fockers,” starring Ben Stiller and Dustin Hoffman, is one of my favorite comedies of all time. The most memorable scene in the movie was when Hoffman’s character “Bernie” bragged about his son Gaylord’s …
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How Sharing Your Vision Targets Results
Knowing which targets and goals you want to aim for and what results you want to achieve are a must in business and life. Think about targets in sports. In basketball, there’s a hoop; in …
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