So, there I was, managing a 3.5 million dollar shop in Largo, Maryland. For three months, I had a pressing need to hire another technician. While my colleagues and competitors complained about car count, I
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In chapter two of their book Extreme Ownership, former Navy Seals Jocko Willink and Leif Babin wrote about their experience initiating Navy Seal officer candidates. The final week of testing was referred to as “hell
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The year was 2012, and I was frustrated. I was frustrated by the fact that I couldn’t move “Jack.” Jack is a shop owner who was failing to achieve his profit goals. He and I would
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What is really stopping you? As I reflect on this question, I’m reminded of a story that was written in the book Go For No, by Richard Fenton. Fenton tells the story of a Chicago
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I was recently thinking about what makes a baseball player great. I remembered sportscasters talking about the difference between a player with a .250 batting average compared to one batting .300. The typical major leaguer
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The NCAA College Basketball tournament is known as “March Madness.” In this win or go home playoff, the dream of every player is to win the national championship game. Young “ballers” grow up watching the tournament
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I’m always amazed at how two shop owners can look at the same opportunity, but see something different. This reminds me of a movie I recently watched titled The Founder, starring Michael Keaton, which tells the
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What if my health fails? What if the economy gets worse? What if this pandemic lasts longer than they say it will? Have you been asking these questions? As I ponder these inquiries, I’m reminded
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In their book Switch: How To Change things When Change is Hard, Chip & Dan Heath tell the story of Molly Howard, Principle of Jefferson County High school in Louisville Georgia. She inherited a school
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What is your biggest regret as a shop owner? As I ponder this question, I’m reminded of an interview I watched with basketball legend Kobe Bryant. The reporter asked him if he regretted the fact
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