The demands of the automotive repair industry have been difficult for as long as I can remember. Put profitability, marketing, and customer experience aside, and you’re left with the core of our business — automotive
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As an auto repair shop owner looking for help in keeping your shop successful, you may be wondering what a company like ATI does for its clients and why you should consider working with a
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In a book by James C. Collins called Good to Great, Collins discusses the concept of The Stockdale Paradox, which is based on the experience of James Stockdale, a high-ranking naval officer who was held captive as
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It was the first week of January, and the gym was packed. It was hard to get a machine. It was hard to find room to work out! But people were starting their year off
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We’ve all had those moments when we were daydreaming in the shower and fantasizing about a bigger house, a new boat, or a shiny new spouse. (Did you read that right? I think you did!)
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Something happened a few weeks ago that knocked me out of my seat. I was speaking with a shop owner named “Rose” who was concerned about the performance of her shop. She was down in
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During a recent trip to Dallas, Texas, I was a hot coach. I touched down at 10am and it was already 95 degrees! My first order of business was to get to my room to
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Do you want to become great without having to wait? I just read something that can help you with this. In his book The Compound Effect, Darren Hardy introduces the reader to three friends: Larry, Scott,
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Hard work doesn’t pay off. I know shop owners who work around the clock but still have low car count. They arrive early, stay late, but have a low retention rate. They work hard to fill their
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We all can choose our path in life and at work. We first must know how we want to represent ourselves in this world and at our workplace. Knowing who you are, what your values
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