Auto Shop Coaching Blog

Always Be Prepared!

We’ve all heard this phrase ever since we were kids. In its simplest form, the understood takeaway was if you plan for unseen circumstances, it won’t catch you off guard, and therefore won’t be an
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What’s In It For Me?

You probably interpreted this question as coming from an employee, but I will change the viewpoint to represent the business owner. This perspective is not uncommon when we consider the stress, anxiety, and final straws
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Wow Your Auto Shop Customers

Every business strives to fully satisfy its customers due to understanding the number one rule of marketing: loyal customers are the ones who keep our doors open. For loyal customers, there’s no longer an acquisition
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