In November I wrote a post on how to avoid the slow slump season during the winter months. Now, we’re at the time of year when car count starts to ramp up regardless of what geographical area …
more about 3 Things You Must Do To Keep Steady Car Count Year-Round
Giving discounts properly in your auto shop is important for attracting and retaining customers, building a positive reputation, and managing finances. In each auto industry shop management software system, there’s a procedure to reduce customer …
more about Is Your Shop Discounting Properly?
A few months ago, I wrote a blog concerning marketing that would help make an impact on keeping customer visit count consistent regardless of weather, holidays, or any other type of pattern. However, since some …
more about 5 Ways to Get Consistent Car Count in Your Shop
It’s the start of a new year which naturally makes us reflect back on how the previous year went. As easy, difficult, surprisingly sane, or crazy as we may think 2022 went, let’s see what …
more about Setting Goals and Budgets for 2023
Let’s not blame “that time of the year” for not marketing properly and having no traffic in your shop. These days there are more than just a few automotive repair facilities claiming the slow-down in …
more about 5 Ways to Avoid the “Slump” Season in Business
With an ever-changing customer experience in the retail market that was thrown into a storm during Covid, we’ve learned what we need to do to change and how to put it together. There were many …
more about How Do Our Customers Know We Care?
When you need a fresh perspective, look to your left and your right. Quite a few ATI members signup for our coaching program so they can be made aware of where their business stands and, …
more about Fresh Perspective is Already Within Your Shop
Compared to labor, selling parts in the automotive industry is straightforward because it’s logical. During repairs, we often find a vehicle that needs a part replaced, we order the part from one of our vendors, …
more about Don’t Misplace Those Labor Hours, They’re Worth a Lot!
The demands of the automotive repair industry have been difficult for as long as I can remember. Put profitability, marketing, and customer experience aside, and you’re left with the core of our business — automotive …
more about Adapting to the Times Around Us
Are you keeping up with the times? Shop owners have seen a slew of hardships in the last twelve to eighteen months related to rising costs. All the stories we hear of rising housing costs, …
more about Why Today’s Price Isn’t Yesterday’s Price