Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
“I don’t have enough cars.” I frequently hear this from shop owners when they start working with me. On rare occasions, it is true; when this happens, we identify what is causing the problem and … moreabout Here’s What’s Wrong With Your Labor Rate
It’s the start of a new year which naturally makes us reflect back on how the previous year went. As easy, difficult, surprisingly sane, or crazy as we may think 2022 went, let’s see what … moreabout Setting Goals and Budgets for 2023
Digital vehicle inspections (DVIs) are central to providing a 21st-century experience to your customers. Just as streaming revolutionized the entertainment industry, digital communication has drastically transformed all consumer service industries. Within auto repair, DVIs enable … moreabout The Top Five Reasons to Use Digital Vehicle Inspections
Charles Schwab was the Jeff Bezos of 1918. He was one of the richest men of his day, and the president of the Bethlehem Steel Corporation, one of the largest producers of Steel during that … moreabout How To Get More Done With Less Effort
When you realize that the results you are striving for are not manifesting in your personal and professional life, most people have tons of excuses as to why. Many will blame others and claim they … moreabout How Making Small Moves Creates Giant Results
You have a ton of cars in your shop, but don’t panic. Take a deep breath and proceed one step at a time. The goal is to get work—whether through walk-ins, call-ins, insurance referrals, or … moreabout Maximizing Collision Shop Performance in Busy Times
Charles Schwab was the Jeff Bezos of 1918. He was one of the richest men of his day, and the president of the Bethlehem Steel Corporation, one of the largest producers of Steel during that … moreabout How To Get More Done With Less Effort
Being an ATI coach, I hear this phrase a lot from my shop owners: “I just don’t have time.” It stems from trying to maintain an ownership/life balance combined with issues that haven’t been 100% … moreabout I Just Don’t Have Time
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