Auto Shop Coaching Blog

Operations / Time Management

Price shopper getting estimates

The Solution to Your Price Shopper Problem

Price shopper getting estimates

I have a confession to make. I’m NOT handy around the house. If you Googled the phrase, “Do It Yourself,” you would NOT find my picture anywhere on the internet! Fortunately, I have a handyman named
morearrow-multicolor

Don't confuse activity with accomplishment!

Are You Open for “Busyness?”

Don't confuse activity with accomplishment!

The story is told of a billionaire businessman with two sons. He met with them one day and told them his fortune would be left to the first son who could create a successful business!
morearrow-multicolor

What are you tolerating?

What Are You Tolerating?

What are you tolerating?

Are you holding your people accountable? When I was a district manager for a national automotive chain back in 2001, I would have answered this question with a definite “YES!” After all, I always “preached” the
morearrow-multicolor

Focus on the process, not the outcome.

The One Thing You Can Do to Achieve Your Goals

Focus on the process, not the outcome.

What’s keeping you from achieving your goals? The following scenario may reveal the answer. If you were to speak into your phone and ask “Alexa,” “Who’s the best technician at my shop?” An image of
morearrow-multicolor

Get your $1 Million prize!

How to Get the Right Things Done at Your Shop

Get your $1 Million prize!

I’m with the “Twiggs Publishers Clearing House,” and I have a one-million-dollar prize just for you. I will show up at your shop to present your winnings with my selfie stick in hand so we can
morearrow-multicolor

Find the profit eaters in your shop

Top 5 Profit Eaters of Auto Repair Shops

Find the profit eaters in your shop

“I don’t understand how I can be so busy and not make any money.” If you’ve caught yourself thinking this, you are not alone. A lot of auto repair shop owners find themselves working harder
morearrow-multicolor

Great shop owners create focus groups.

The Hidden Secret to Growing Your Car Count

Great shop owners create focus groups.

Hard work doesn’t pay off. I know Shop Owners who work around the clock but still have low car count. They arrive early, stay late, but have a low retention rate. They work hard to fill their
morearrow-multicolor

Take responsibility for your punctuality.

The One Thing You Never Hear from Employees

Take responsibility for your punctuality.

“Traffic was really bad!” “There was a bad accident on the beltway!” “I was pulled over by a state trooper!” If I had a dollar for every time someone has made one of these statements, I’d
morearrow-multicolor