Find out how your auto repair shop can profit from severe weather conditions and be a resource to the community.
Tuesday, July 23, 2024
Auto Shop Coaching Blog
Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.
Operations / Time Management
Friday, May 24, 2024
Strategies to Hire & Train High-Performance Teams
Hiring a reliable and skilled auto tech was challenging before the pandemic and has only become more complicated. We look at some concrete strategies you can use to draw in top talent.
Wednesday, March 6, 2024
3 Tips for Developing Mental Toughness as a Repair Shop Owner
As a repair shop owner, mental toughness is not just a desirable trait; it’s a necessity for navigating the challenges and demands of the business. Operating a repair shop requires the ability to withstand pressure, …
more about 3 Tips for Developing Mental Toughness as a Repair Shop Owner
Thursday, January 11, 2024
7 Benefits of a 4-Day Workweek at Your Auto Repair Shop
Let’s rev up our engines and explore the game-changing switch to a four-day workweek as it relates to your shop. By now you may be thinking, “Sounds interesting Coach Twiggs, but how will my shop …
more about 7 Benefits of a 4-Day Workweek at Your Auto Repair Shop
Wednesday, July 26, 2023
How to Avoid Quiet Quitting and Keep Great Employees
As we discussed in Close the Back Door now, the back door refers to the people leaving us — both customers and employees. They leave for a variety of reasons, but a lot of those …
more about How to Avoid Quiet Quitting and Keep Great Employees
Tuesday, May 9, 2023
3 Things You Must Do To Keep Steady Car Count Year-Round
In November I wrote a post on how to avoid the slow slump season during the winter months. Now, we’re at the time of year when car count starts to ramp up regardless of what geographical area …
more about 3 Things You Must Do To Keep Steady Car Count Year-Round
Thursday, March 2, 2023
3 Quick Ways to Improve the Distance Between Techs and Service Advisors
Often, there can be a disconnect between the techs and service advisors, also considered the front and the back of shops. Service advisors and techs, at times, do not speak the same language and may …
more about 3 Quick Ways to Improve the Distance Between Techs and Service Advisors
Thursday, February 23, 2023
Here’s What’s Wrong With Your Labor Rate
“I don’t have enough cars.” I frequently hear this from shop owners when they start working with me. On rare occasions, it is true; when this happens, we identify what is causing the problem and …
more about Here’s What’s Wrong With Your Labor Rate
Thursday, January 12, 2023
Setting Goals and Budgets for 2023
It’s the start of a new year which naturally makes us reflect back on how the previous year went. As easy, difficult, surprisingly sane, or crazy as we may think 2022 went, let’s see what …
more about Setting Goals and Budgets for 2023
Friday, October 28, 2022
The Top Five Reasons to Use Digital Vehicle Inspections
Digital vehicle inspections (DVIs) are central to providing a 21st-century experience to your customers. Just as streaming revolutionized the entertainment industry, digital communication has drastically transformed all consumer service industries. Within auto repair, DVIs enable …
more about The Top Five Reasons to Use Digital Vehicle Inspections