Auto Shop Coaching Blog

Sales / Marketing

Price shopper getting estimates

The Solution to Your Price Shopper Problem

Price shopper getting estimates

I have a confession to make. I’m NOT handy around the house. If you Googled the phrase, “Do It Yourself,” you would NOT find my picture anywhere on the internet! Fortunately, I have a handyman named
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Make your customer happy

The Secret to Charging More for Your Service

Make your customer happy

Mickey Mouse threw me a curveball! It happened last week while visiting Disney’s “Magic Kingdom” theme park. On a normal day, the park closes at 10pm. However, on this fateful day, they closed at 6pm. When
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Fill your bays with these strategies

Fill Empty Bays Without Busting the Budget

Fill your bays with these strategies

Empty bays are not what an automotive repair shop owner wants to see. To keep great automotive technicians, your shop needs to stay busy and profitable. Here are 5 strategies you can put in place
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Great shop owners create focus groups.

The Hidden Secret to Growing Your Car Count

Great shop owners create focus groups.

Hard work doesn’t pay off. I know Shop Owners who work around the clock but still have low car count. They arrive early, stay late, but have a low retention rate. They work hard to fill their
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Follow-up will give you an unfair advantage in your area!

How to Gain an Unfair Advantage in Your Area

Follow-up will give you an unfair advantage in your area!

How do they do it? I asked this question several years ago, as a new member of my local Toastmasters International club. The meetings were held every Tuesday, and the room was always packed with
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3 Steps to Build a Leading Brand

Three Steps to Build a Leading Brand

3 Steps to Build a Leading Brand

It’s late in the evening and you’re out of town, driving without your GPS device. You don’t know where you are, you don’t know where you’re going, but you do know that you’re hungry! Up
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