Since the beginning of time, there have been salespeople. That’s right, whether exchanging stones of different sizes, trading pelts for goods, or using currency like we do today, there were and always will be salespeople.
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The minute details of a perfectly executed process are what fall between the cracks. There are always internal and external barriers that get in the way of performing a process consistently. The goal is for
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It’s the most wonderful time of the year — or is it? As an auto repair shop owner, you may be looking at your holiday planning with trepidation. Either you’re busier than ever and trying
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John and Sue are busier than ever! Their parking lot is packed; their techs have one car after the other in their bays. The phone is ringing off the hook—being an auto repair shop owner
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If your reaction to this question is, “Of course, I’m striving to be the best,” let’s do a quick reality check to see if this is true. As a result of Covid-19 last year, a
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There once was a restaurant that had a good reputation but wanted to stand out from the crowd. So one day, the owner brought in a jar of homemade pickles. These pickles were amazing! The
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Learn how Creating Attachment will set you apart from your competition! Be the premier place to work and be the uncopyable provider of services in your market. It is hard to be consistent with your
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Do you want to become great without having to wait? I just read something that can help you with this. In his book The Compound Effect, Darren Hardy introduces the reader to three friends: Larry, Scott,
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I was working in a shop the other day; what a great day it was! Customers came in to have work done on their cars and the phone was ringing off the hook—it was wonderful
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How do they do it? I asked this question several years ago, as a new member of my local Toastmasters International club. The meetings were held every Tuesday, and the room was always packed with aspiring
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