Let’s talk about chickens and what they have to do with your auto repair shop. I know, it sounds like a stretch, but hang in there with me. I grew up in a rural area
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Let’s talk about chickens and what they have to do with your auto repair shop. I know, it sounds like a stretch, but hang in there with me. I grew up in a rural area
more about What Chickens Taught Me About Leadership
In a book by James C. Collins called Good to Great, Collins discusses the concept of The Stockdale Paradox, which is based on the experience of James Stockdale, a high-ranking naval officer who was held captive as
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Spring 2022 is filled with excitement for everyone. COVID advancements are being made, restrictions are lowering, social interactions are returning, and taxes are done! Whew! Aren’t you ready for warmer weather and the bustling of people
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You probably interpreted this question as coming from an employee, but I will change the viewpoint to represent the business owner. This perspective is not uncommon when we consider the stress, anxiety, and final straws
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It’s the reality we don’t want to admit — there are no mechanics left. You’ve seen this in your own shop. In the past few years, the search to find good technicians has become harder
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Being an exceptional listener is one of the most powerful skills to master, and it’s necessary to create a successful and engaging business for everyone involved. Excellent listening skills allow a team to work together to deliver
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I recently searched online for “Washington Commanders” football jerseys to purchase. As you prepare your jokes, please know that my choice of football teams is a different topic for a different blog, so let’s stay
more about 3 Things Top Shop Owners Focus On
From the beginning of time to mid-2020, if we had an employee not performing their duties well either in productivity, sales stats, or basic work ethic, we as employers let our employees know where their
more about To Reprimand or Not—That Is the Question
There are two main reasons an automotive repair shop owner decides to work with ATI: either they are not making the profit they should, or they have no freedom. First, we find areas to make
more about “I Can’t Get Out” — When Your Shop Feels Like a Prison
It was the first week of January, and the gym was packed. It was hard to get a machine. It was hard to find room to work out! But people were starting their year off
more about 3 Secrets to Setting & Achieving Your Goals