Auto Shop Coaching Blog

Leadership

We Must Treat Others Better

‘Isms come in many forms: racism, ageism, sexism — all communicating bias or discrimination to the group of people each ‘ism targets. I am sharing an example of racism and discrimination I witnessed. Situation Observed
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I Just Don’t Have Time

Being an ATI coach, I hear this phrase a lot from my shop owners: “I just don’t have time.” It stems from trying to maintain an ownership/life balance combined with issues that haven’t been 100%
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Can You Change the Channel?

“Hey, can you change the channel?” Some of us have asked this question at one point in time or another or may have been the one who was asked. In either circumstance, we’re well versed in
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Moving From Good to Great!

In his book Good to Great, Jim Collins communicates the concept of The Stockdale Paradox. It’s based on the experience of James Stockdale, a high-ranking naval officer who was held captive as a prisoner of war for seven
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How You Say It Matters

When communicating with your team, how a leader conveys intent matters! Communication is one of a leaders’ best skills to master when guiding a team toward success. It is a tool a leader uses every
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