Auto Shop Coaching Blog

Leadership

Build a great team

What Are You Building?

Build a great team

During my days as a district manager, I had the opportunity to witness the building of several new locations. The builders would arrive on-site and we would review the drawings. I could see how many
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Celebrate consistent success

How to Achieve Consistent Success in 2020

Celebrate consistent success

What’s the leading cause of consistently inconsistent results? One week your sales, car count, and ARO are above the benchmarks. Your portal data is as green as a well-manicured golf course! You don’t need more
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Frustrated businessman dealing with failure

The Top 3 Factors That Lead to Failure

Frustrated businessman dealing with failure

It was August of 2009, and I was the new guy. As a rookie coach, I was curious as to why some shop owners experience great success, while others lose money on the bottom line
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High bar, high jump

How to Raise the Bar at Your Shop

High bar, high jump

Are you looking to raise the bar? One morning I came across a video from John Taffer, the host of “The Bar Rescue” reality show. I was surprised to hear that he’d been working with
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What are you tolerating?

What Are You Tolerating?

What are you tolerating?

Are you holding your people accountable? When I was a district manager for a national automotive chain back in 2001, I would have answered this question with a definite “YES!” After all, I always “preached” the
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