Feeling like the world has gone a little crazy? As an automotive repair shop owner, your #1 priority is keeping your team safe and busy. Your #2 priority is reassuring your customers that you are
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I have an embarrassing confession to make. It all started after reading a Mayo Clinic study which concluded that sitting is the new smoking. I was motivated to get moving, so I set a goal
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What is your biggest regret as a shop owner? As I ponder this question, I’m reminded of an interview I watched with basketball legend Kobe Bryant. The reporter asked him if he regretted the fact
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After many months of struggle, “Mark” was finally turning the corner. The year was 2012 and he was the owner of a Midas in the Midwest. Making payroll wasn’t a problem, and he was no
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I have a unique story as a coach here at ATI. I started out on the other side of the process as an auto repair shop owner with a “leg up” – my background included
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Meet “Ben.” Ben is a shop owner who made several attempts to motivate his manager, “Sarah,” to complete her goal poster. He initially mentioned this during their Monday morning one-on-one meeting. First, he told her
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During my days as a district manager, I had the opportunity to witness the building of several new locations. The builders would arrive on-site and we would review the drawings. I could see how many
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What’s the leading cause of consistently inconsistent results? One week your sales, car count, and ARO are above the benchmarks. Your portal data is as green as a well-manicured golf course! You don’t need more
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Imagine for a moment that your goal is to visit Hawaii. To accomplish your goal, you invest in a travel agent named “Amy” who has a track record of helping thousands of other travelers like
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It was August of 2009, and I was the new guy. As a rookie coach, I was curious as to why some shop owners experience great success, while others lose money on the bottom line
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