Ever wondered why some customers seem to jump at a deal while others take more convincing than a cat in a bathtub? Well, it might all boil down to something called “buying personalities.” Yep, you …
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Auto Shop Coaching Blog
Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.
Leadership
The SURPRISING Secrets of Moving from Manager to Owner
Are you a service manager who dreams of taking the wheel and becoming the proud owner of your own shop? While the journey may seem daunting, there are some surprising secrets that can make this …
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10 Ways to Perform Your Mid-Year Review
Where are you on your journey toward success with 2023’s budget? Have you done the work to put an action plan in place for the remainder of the year? Now is a great time to audit …
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3 Easy Tips for Successful Goal Achievement
It is that time of year to get all your ducks in a row — spend time thinking about what you want to accomplish for the year, make the selections, and put them down on …
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A Declaration of Self-Esteem for 2023
Happy New Year! Cleaning and organizing files can be a fun task for the new year. I collected so much during my journey throughout the past 52 weeks of 2022. What a joy it is …
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How to Avoid Your Default Future
The default future is the place you end up when you decide not to make the necessary changes in a specific area. For instance, deciding not to invest in proactive recruiting efforts can cause you …
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4 Must-Have Conversations with Your Team
One of the greatest skills for a leader to have is exceptional communication. The quality of the conversations and the frequency with which you have them will lead to a more engaged team that will …
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Overcoming the Uncertainty in the Auto Industry
What’s the future of the automotive service industry? Now is a great time to ponder this common question. Here’s a story of two CEOs from another industry: Reed and John. Reed was the founder of …
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Does Your State Need A “Right To Repair” Law?
The Maine Secretary of State recently approved a petition for independent auto repair shops and parts stores to collect signatures to get a Right To Repair petition added to the 2023 ballot. In June, the …
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4 Essential Skills for Auto Repair Shop Managers
Management is something that is learned and reinforced through coaching and feedback. It is a partnership with your team that will require commitment and patience from all parties to develop and grow as a leader. …
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