Leadership
Practical strategies, benchmark data, and coaching insights to help independent auto and collision shop owners build more profitable businesses.
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How to Hire & Train a Second in Command for Your Auto Repair Shop
Learn how to hire and train a second in command while avoiding many of the most common (and costly) mistakes.
Unveiling the Secrets of Buying Personalities: Why it Matters and How to Ace it!
Ever wondered why some customers seem to jump at a deal while others take more convincing than a cat in…
The SURPRISING Secrets of Moving from Manager to Owner
Are you a service manager who dreams of taking the wheel and becoming the proud owner of your own shop?…
10 Ways to Perform Your Mid-Year Review
Where are you on your journey toward success with 2023’s budget? Have you done the work to put an action plan…
3 Easy Tips for Successful Goal Achievement
It is that time of year to get all your ducks in a row — spend time thinking about what…
A Declaration of Self-Esteem for 2023
Happy New Year! Cleaning and organizing files can be a fun task for the new year. I collected so much…
How to Avoid Your Default Future
The default future is the place you end up when you decide not to make the necessary changes in a…
4 Must-Have Conversations with Your Team
One of the greatest skills for a leader to have is exceptional communication. The quality of the conversations and the…
Overcoming the Uncertainty in the Auto Industry
What’s the future of the automotive service industry? Now is a great time to ponder this common question. Here’s a…
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