Are you a service manager who dreams of taking the wheel and becoming the proud owner of your own shop? While the journey may seem daunting, there are some surprising secrets that can make this … moreabout The SURPRISING Secrets of Moving from Manager to Owner
The default future is the place you end up when you decide not to make the necessary changes in a specific area. For instance, deciding not to invest in proactive recruiting efforts can cause you … moreabout How to Avoid Your Default Future
What’s the future of the automotive service industry? Now is a great time to ponder this common question. Here’s a story of two CEOs from another industry: Reed and John. Reed was the founder of … moreabout Overcoming the Uncertainty in the Auto Industry
Are you frustrated by your recent recruitment results? Heather, the owner of a European imports shop, felt the same way. She posted technician ads that consistently generated responses from the most talented, qualified, and experienced … moreabout The Three Most Overlooked Hiring Hacks
“I don’t need to have meetings, because I talk to my people throughout the day.” If I had a dollar for every time I’ve heard this, I’d have about twenty-one dollars! But seriously, I’m amazed … moreabout Three Things You’re Missing By Not Having Meetings
When was the last time you heard of someone getting bitten by an elephant? As I reflect on this question, I am reminded of my former clients Mike and Larry who owned two different shops in 2010. At … moreabout Elephants Don’t Bite
“Meet The Fockers,” starring Ben Stiller and Dustin Hoffman, is one of my favorite comedies of all time. The most memorable scene in the movie was when Hoffman’s character “Bernie” bragged about his son Gaylord’s … moreabout How To Keep Your “A” Players From Leaving You
Charles Schwab was the Jeff Bezos of 1918. He was one of the richest men of his day, and the president of the Bethlehem Steel Corporation, one of the largest producers of Steel during that … moreabout How To Get More Done With Less Effort
Your competition doesn’t want you to read this post. Keep reading, and you’ll understand why. I recently called three automotive repair shops at random and asked, “I’m new to the area and looking for a … moreabout Your Competition Doesn’t Want You to Read This Post
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