Often, there can be a disconnect between the techs and service advisors, also considered the front and the back of shops. Service advisors and techs, at times, do not speak the same language and may …
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It is that time of year to get all your ducks in a row — spend time thinking about what you want to accomplish for the year, make the selections, and put them down on …
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Happy New Year! Cleaning and organizing files can be a fun task for the new year. I collected so much during my journey throughout the past 52 weeks of 2022. What a joy it is …
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One of the greatest skills for a leader to have is exceptional communication. The quality of the conversations and the frequency with which you have them will lead to a more engaged team that will …
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Management is something that is learned and reinforced through coaching and feedback. It is a partnership with your team that will require commitment and patience from all parties to develop and grow as a leader. …
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Do you have a big, hairy, audacious goal for your business and life? If you do, great! If not, then we highly recommend you start asking yourself these key questions. In the book Taking People …
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September marks the closing of the active and lively Summer and 3rd quarter of the year and welcomes the beginning of a new season — Fall. Soon thereafter, we will usher in Winter and the …
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I was fondly remembering tips my grandfather shared with me when I took my first job and thought I would share them with everyone. He was a great businessman, head of a wonderful family, and deeply …
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Everyone loves to have a blueprint for success in their hands for business and personal goals. I know I do. The blueprint serves as our roadmap to accomplishing our targets and objectives. It is best …
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Knowing which targets and goals you want to aim for and what results you want to achieve are a must in business and life. Think about targets in sports. In basketball, there’s a hoop; in …
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