Have you ever felt like a pinball in a machine, constantly bouncing off distractions and obstacles as you aim for your goals? Managing your focus can be a real challenge, but with the right strategies, … moreabout 13 Ways to Maintain Focus and Score Big
Are you a service manager who dreams of taking the wheel and becoming the proud owner of your own shop? While the journey may seem daunting, there are some surprising secrets that can make this … moreabout The SURPRISING Secrets of Moving from Manager to Owner
“I can’t raise my labor rate to that!” This is a common phrase ATI’s coaches hear from members after calculating where the labor rate needs to be relative to labor costs. The disconnect is that … moreabout How to Qualify Your Labor Rates
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
The auto repair and maintenance industry had a tremendous year in 2022. We saw increases over pre-covid levels. Most of the shops I talk to had record-breaking sales in the first half of the year, … moreabout Close The Back Door NOW
Where are you on your journey toward success with 2023’s budget? Have you done the work to put an action plan in place for the remainder of the year? Now is a great time to audit … moreabout 10 Ways to Perform Your Mid-Year Review
Giving discounts properly in your auto shop is essential for attracting and retaining customers, building a positive reputation, and managing finances. Every shop management software system has a procedure to reduce customer repair order totals … moreabout Is Your Shop Discounting Properly?
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
“I don’t have enough cars.” I frequently hear this from shop owners when they start working with me. On rare occasions, it is true; when this happens, we identify what is causing the problem and … moreabout Here’s What’s Wrong With Your Labor Rate
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