Coaches Blog
Practical strategies, benchmark data, and coaching insights to help independent auto and collision shop owners build more profitable businesses.
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The SURPRISING Secrets of Moving from Manager to Owner
Are you a service manager who dreams of taking the wheel and becoming the proud owner of your own shop?…
How to Qualify Your Labor Rates
“I can’t raise my labor rate to that!” This is a common phrase ATI’s coaches hear from members after calculating…
How to Avoid Quiet Quitting and Keep Great Employees
As we discussed in Close the Back Door now, the back door refers to the people leaving us — both…
Close The Back Door NOW
The auto repair and maintenance industry had a tremendous year in 2022. We saw increases over pre-covid levels. Most of…
10 Ways to Perform Your Mid-Year Review
Where are you on your journey toward success with 2023’s budget? Have you done the work to put an action plan…
3 Things You Must Do To Keep Steady Car Count Year-Round
In November I wrote a post on how to avoid the slow slump season during the winter months. Now, we’re at the…
Is Your Shop Discounting Properly?
Giving discounts properly in your auto shop is essential for attracting and retaining customers, building a positive reputation, and managing…
3 Quick Ways to Improve the Distance Between Techs and Service Advisors
Often, there can be a disconnect between the techs and service advisors, also considered the front and the back of…
Here’s What’s Wrong With Your Labor Rate
“I don’t have enough cars.” I frequently hear this from shop owners when they start working with me. On rare…
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