It’s never easy to charge more, even when you know you need to. The vast majority of the time it is more emotional than logical. If you need some new ideas to pass on your
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Wednesday, January 15, 2020
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It’s never easy to charge more, even when you know you need to. The vast majority of the time it is more emotional than logical. If you need some new ideas to pass on your
more
Over my time as a shop owner and business coach, I have worked to hone my skills on the planning phase and I have narrowed down the process of comprehensive business planning to what I
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Have you ever gone through a very difficult period or time at the shop? You know, that time when nothing seems to go right — customers are upset, employees are disgruntled, sales aren’t where they’re
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As shop owners, we face distractions all day, every day. There is always something or someone demanding our attention or distracting us from the tasks we know we must complete. How many times have you
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Think about it. Has a car ever driven up to your front counter all by itself, looked you in the eye and said, “I’m here for my 8:30 oil service?” Have you ever seen a
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Last month, we took a look at how to accurately calculate what you should be charging. This month, we’re going to examine how to successfully sell the value of what you’re charging. We must have a
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Have you ever been all in, on-board and drinking the Kool-Aid, based on an idea you heard, but failed to achieve implementation at your shop? Based on 26 years in the business and thousands of coaching
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The Automotive Management Institute (AMi) has added three new members to its board of trustees. Michael Brewster of Gil’s Garage in Burnt Hills, N.Y; Jim Silverman of the Automotive Training Institute in Linthicum, Md.; and Mary Steele of ASA Florida
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Get them to your shop. Always sell value, never time. Ensure you actually make a profit. Make sure your tech doesn’t get lost in the weeds. Sound like a fantasy? Well, let me explain how you can
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You’ve spent many years building your business. Your culture is amazing. The employees in your organization are happy. Your customers are feeling the effects of all the great efforts you’ve created. Now it’s time for
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