OK Boomers — Time to Get Ready for Gen Z!

We’re living in a time where there’s a significant generational shift in the population numbers, particularly those born between 1996 and 2014. This population is Generation Z, a.k.a. Gen Z, and according to the census,

Part 2: Plan Your Best Year Yet

Last month I shared with you that there are three basic—yet very powerful— steps in developing a great business plan. Let’s take a moment to review. In the last column, I introduced the SWOT analysis

Plan Your Best Year Yet

Over my time as a shop owner and business coach, I have worked to hone my skills on the planning phase and I have narrowed down the process of comprehensive business planning to what I

Stop Procrastinating

As shop owners, we face distractions all day, every day. There is always something or someone demanding our attention or distracting us from the tasks we know we must complete. How many times have you

Win the Diagnostic Game: Part 2

Last month, we took a look at how to accurately calculate what you should be charging. This month, we’re going to examine how to successfully sell the value of what you’re charging. We must have a