Have you found the magic bullet?

The Magic Bullet for Auto Shop Success

Over the many years of owning and running my shop, I was constantly being approached by salespeople with their special one-of-a-kind solution. Whether it be the latest brake lathe, Freon machine, or shop management software

Ways to regain your time

4 Ways to Regain Your Time

Ask a fellow shop owner about time and the universal truth you will likely hear is: “Time; are you nuts? I have no time.” Yet time may be the most valuable tool a shop owner

How to master the art of persuasion. Hint: make an emotional connection.

How to Master the Art of Persuasion

What’s possible if you become a master of persuasion? As I ponder this question, I’m reminded of something that happened back when I was a shop manager in need of a new car. The shop was