Think about it. Has a car ever driven up to your front counter all by itself, looked you in the eye and said, “I’m here for my 8:30 oil service?” Have you ever seen a
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Friday, November 15, 2019
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Think about it. Has a car ever driven up to your front counter all by itself, looked you in the eye and said, “I’m here for my 8:30 oil service?” Have you ever seen a
more
Last month, we took a look at how to accurately calculate what you should be charging. This month, we’re going to examine how to successfully sell the value of what you’re charging. We must have a
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Have you ever been all in, on-board and drinking the Kool-Aid, based on an idea you heard, but failed to achieve implementation at your shop? Based on 26 years in the business and thousands of coaching
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The Automotive Management Institute (AMi) has added three new members to its board of trustees. Michael Brewster of Gil’s Garage in Burnt Hills, N.Y; Jim Silverman of the Automotive Training Institute in Linthicum, Md.; and Mary Steele of ASA Florida
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Get them to your shop. Always sell value, never time. Ensure you actually make a profit. Make sure your tech doesn’t get lost in the weeds. Sound like a fantasy? Well, let me explain how you can
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You’ve spent many years building your business. Your culture is amazing. The employees in your organization are happy. Your customers are feeling the effects of all the great efforts you’ve created. Now it’s time for
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Let’s be honest, this is a tough industry. The physical demands on our bodies are extreme. Just when your superstar is at his or her mental and practical experience prime, the aches and pains start,
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This month let’s listen to ATI Coach Brian Hunnicutt explain how he begins to diagnose shops that want to do better. The first question in the flow chart would be: “Do you have enough cars?”
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If time is one of an owner’s most valuable assets, then it begs the question, “What to do with this time,” right? I have found that spending productive time with your employees to be one
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Over the many years of owning and running my shop, I was constantly being approached by salespeople with their special one-of-a-kind solution. Whether it be the latest brake lathe, Freon machine, or shop management software
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