Many shop owners have had to deal with a competitor who thinks they can make up a lower labor rate with increased volume of customers. But it’s a wrong way to think. “Guess what? That only works selling canned goods. That does not work when you have time and materials, that you need to hold margin every single time you need to sell a product,” Bryan Stasch told shop owners during his session, Finding Money by Understanding your Financial Numbers at NAPA Expo 2022.
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