Everyone strives to implement good customer service, but what about creating an exceptional customer experience? Being friendly and helpful to customers while repairing their vehicles correctly is plain old expected today. In a restaurant or hotel, or anyplace for that matter, what is going to push you to remember the experience? Have you asked your customers lately if you are meeting their expectations?
In this episode, ATI’s Charlene Parlett joins a panel of guests as they share how to elevate your business and culture and create customer experience.
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