As an auto shop business coach, I realized some of my members have a tough time changing old habits. If this rings true for you, then please read on. I call my members every week to discuss whatever challenges they have and then give them strategies and methods to solve them. The next week I‘ll call to follow up on their progress, and that‘s when the excuses start. Once or twice I can buy into it, but I am not buying it anymore after repeated excuses. There is a boatload of excuses, and I must combat all of them.
Read the complete article at Motor Age