Coast to coast, shop owners like one of ATI’s members and Mastermind 20 Group member, Pat Connell, face the same urgent dilemma regardless of scope, size or scale: a rapidly changing industry, lack of trust with customers, and an ongoing technician shortage that forces shops to overcompensate and hurt their efficiency and productivity. In this article, several shop owners share their insights about how BOLT ON has helped them succeed where others have failed. For many, it starts with the right tools, but that’s only the tip of the iceberg.
Read the complete article at Ratchet + Wrench
