Running a successful operation goes beyond just car counts and workflow efficiency. It heavily relies on how we handle challenges within our team, especially when employees falter or fall short of expectations. Our approach to these situations can significantly impact our business trajectory, team morale and the overall culture we foster. Two primary methods emerge when addressing employee issues: the official employee reprimand and corrective coaching. While each serves a unique purpose, their application can have strikingly different effects on the workplace, employee focus and overall morale.
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