Are you a mediocre shop owner? What really separates the best owners in the world from everyone else? I came across some information from the world of Olympic figure skating that may help you answer … moreabout How to Become a World-Class Shop Owner
“What did you fail at this week?” This question was posed to young “Sarah” by her father each night at the dinner table. So much so, that it became part of their dinnertime routine. If … moreabout How to Become a Fearless Shop Owner
As part of my training to run a full marathon, I ran a half marathon which was 13.1 miles. It took me two hours and twenty minutes, which was just under an eleven-minute per mile pace. I … moreabout How To Overcome the Real Problem at Your Shop
“Michelle” drives a Mercedes E350 and is on her way to the mall. She will spend over one thousand dollars on Christmas presents for her family. Later in the evening, she will meet with her … moreabout How to Sell to a Dishonest Customer
The following statement will get me in trouble with ATI Instructor Randy Somers, but here it is: I have a problem with the goal poster. As I share my black Friday experience, you’ll understand why. … moreabout How to Make Next Year Your Best Year Ever
If ATI were to give out an award at SuperConference for the Lowest Labor Rate in the Country, “Patrick” would have been the winner! Patrick was a member who I coached several years ago, who … moreabout Does Your Goal Have the Gulp Factor?
“What can I do to get more cars?” asked “Mark,” an ATI member who was experiencing the winter blues. He was averaging $3,900 dollars in weekly mechanical sales and 13 cars. It was hard to … moreabout The Answer to Your Car Count Question
My wife is the ultimate accountability coach. During the holidays, she was holding me accountable for the completion of several household projects. My first assignment was to change the light-bulb in the basement bathroom. Based … moreabout Who’s Holding Your Ladder?
“Do you always take the action that you know you need to take?” As I reflect on this question, I’m reminded of a scene from my favorite movie “The Matrix.” There was a pivotal point in … moreabout Do You Need to Move From Awareness to Action?
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