Everyone is aware that finding the right hire is difficult. So, when you have the right employees, you’re in the best position to succeed. The fact is, it’s so much easier to achieve the business …
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News
ATI Hits Milestone: $2 Billion Dollar in Gross Profit Lift for Members
Automotive Training Institute (ATI), a leading coaching and training company for auto repair and collision shop owners, announced that they reached a new milestone — a combined total of $2 billion gross profit improvement “lift” …
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Four Steps to Improving Your Shop’s Front Desk Service
How much do you and your team practice at the service desk in preparation for your game day? How do we expect our service desk to be the best when we give them virtually no practice or …
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Supplier Spotlight: AutoVitals
Go digital with AutoVitals! This preferred supplier has been helping ATI members operate more efficiently by replacing paper and manual processes with digital solutions for managing automotive shop workflow. Their software platform automates every touch …
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7 Questions to Ask Yourself Before Starting the Hiring Process
If you find yourself constantly hiring new techs, shouldn’t the focus change to how to keep and develop the employees you have? Don’t get me wrong, we need to find them as well, and I’m going …
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ATI Partners with Profit First Professionals to Provide Certified Profit First Model Consulting to Members
Automotive Training Institute (ATI), the leading automotive business coaching and training company, is partnering with Profit First Professionals to extend their mission of “eradicating entrepreneurial poverty” to the automotive repair and collision industry. Beginning in …
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Lessons Learned From the Pandemic and How to Apply Them
I have learned so much about the people I help, the resiliency of the automotive repair industry, and even a little more about myself. I would like to share some of these lessons, along with takeaways that are featured on ATI’s COVID-19 Checklist. It will help you prepare just in case we find ourselves in …
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Communicate Better with Our Younger Generation
ATI’s Geoff Berman is an aftermarket veteran and coach who has impacted a lot of lives simply by being effective in communicating with the younger generation. His approach is subtle and direct, patient and humble. …
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Time or Money—What’s More Important to People?
Time and money are what we hold in high regard. If you’re under the belief your area will not tolerate a high labor rate, but can’t open the payroll checkbook to pay a tech anything …
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How to Increase Your Labor Hours and Still Keep Customers Happy
When I’m coaching shop owners around the country, a common question I’ll ask is: How is business this week? One of my members who was really struggling answered: “We are slow, I need more cars.” …
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