In his book Good to Great, Jim Collins communicates the concept of The Stockdale Paradox. It’s based on the experience of James Stockdale, a high-ranking naval officer who was held captive as a POW for seven …
more about Moving From Good to Great as a Shop Owner
In his book Essentialism, The Disciplined Pursuit of Less, Greg McKeon tells the story of Larry Gelwix, one of the most successful high school rugby coaches in history. In thirty-five years, his Highland High School …
more about The Difference Between Losing and Being Beaten
One of the biggest mistakes you can make is judging the success of your effort by the initial response you get. I was reminded of this as I sat through a 20 Group meeting. Mike …
more about The Batting Cage Strategy
“Harry” is a shop owner in your area. One day he’s walking down the street thinking about his dreams, his dollars, and the upcoming decisions he will have to make at his shop. He’s so focused on his future that …
more about The Secret to Finding Success When You’re Feeling Stuck
Have you ever felt like giving up? “Mike” and “Harry” certainly did. They were frustrated by their general manager’s performance failures. He was highly compensated, but his results weren’t on par with his pay. In spite …
more about Something to Consider When You Feel Like Giving Up
In his book, Relentless, From Good To Great To Unstoppable, Tim Grover tells the story of how he became the personal trainer of choice for professional basketball players in the NBA. Back in the late 1980s, Tim …
more about How to Achieve Relentless Success at Your Shop
“Jack” owns a shop on the east coast and has two service advisors. The first advisor “Ray” is an automotive industry veteran with over 15 years of experience. He’s been there, done that, and has …
more about What Top Shops Never Say and What They Do Instead
The San Antonio Spurs are one of the most successful franchises in professional basketball. They’ve won five NBA Championships and have the highest regular season winning percentage in league history. With all their success, the Spurs still …
more about How To Profit From Your Biggest Problem
Jimmy Johnson was the head football coach of the Dallas Cowboys from 1989 through 1994. He had a reputation for being a no-nonsense, disciplinarian who was tough on his players. Falling asleep during one of his …
more about The Surprising Secret of the Influential Leader
How do you break through a limiting belief about yourself? Reflecting on this question, reminded me of a story I read in John Maxwell’s book, The Five Levels of Leadership. Maxwell writes about of a young lawyer named Herb, who …
more about How To Break Through Your Limiting Beliefs