Hiring a reliable and skilled auto tech was challenging before the pandemic and has only become more complicated. We look at some concrete strategies you can use to draw in top talent.
Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.
How to Write More Accurate Estimates
Learn how to write accurate estimates that get customers, adjusters, technicians, and shop owners on the same page.
How to Hire & Train a Second in Command for Your Auto Repair Shop
Learn how to hire and train a second in command while avoiding many of the most common (and costly) mistakes.
The Power of Transparency in Your Auto Repair Shop
In our industry, and life in general, there have been times when we couldn’t get the results we were looking for from our team. If we hit the goal we set out to, but only …
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How to Negotiate with Insurance Companies
Do you dread negotiating with insurance companies? We look at how you can build a working relationship that doesn’t kill your profitability.
3 Tips for Developing Mental Toughness as a Repair Shop Owner
As a repair shop owner, mental toughness is not just a desirable trait; it’s a necessity for navigating the challenges and demands of the business. Operating a repair shop requires the ability to withstand pressure, …
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7 Benefits of a 4-Day Workweek at Your Auto Repair Shop
Let’s rev up our engines and explore the game-changing switch to a four-day workweek as it relates to your shop. By now you may be thinking, “Sounds interesting Coach Twiggs, but how will my shop …
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Unveiling the Secrets of Buying Personalities: Why it Matters and How to Ace it!
Ever wondered why some customers seem to jump at a deal while others take more convincing than a cat in a bathtub? Well, it might all boil down to something called “buying personalities.” Yep, you …
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13 Ways to Maintain Focus and Score Big
Have you ever felt like a pinball in a machine, constantly bouncing off distractions and obstacles as you aim for your goals? Managing your focus can be a real challenge, but with the right strategies, …
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The SURPRISING Secrets of Moving from Manager to Owner
Are you a service manager who dreams of taking the wheel and becoming the proud owner of your own shop? While the journey may seem daunting, there are some surprising secrets that can make this …
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