In his book Good to Great, Jim Collins communicates the concept of The Stockdale Paradox. It’s based on the experience of James Stockdale, a high-ranking naval officer who was held captive as a POW for seven … moreabout Moving From Good to Great as a Shop Owner
When it comes to automotive education, “Bill” has more degrees than a thermometer! He’s a master certified ASE technician. He also has certifications from Ford and Subaru. If you were to survey the tool truck drivers and ask them … moreabout How to Hire the Right Technician for Your Shop
How do you break through a limiting belief about yourself? Reflecting on this question, reminded me of a story I read in John Maxwell’s book, The Five Levels of Leadership. Maxwell writes about of a young lawyer named Herb, who … moreabout How To Break Through Your Limiting Beliefs
Imagine me pulling up to your shop in a shiny, black, 2018 Mercedes Benz CLS 550 Coupe. It’s fully equipped to include the 8-cylinder engine, 18-inch aluminum wheels, leather bucket seats, a sunroof, and the … moreabout My Biggest Regret as an ATI Coach
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