“Harry” is a hiring manager for a Fortune 500 company. One fateful morning, he’s driving into the crowded company parking lot to begin his day of scheduled interviews. After several minutes of circling, he finally locates … moreabout The Easy Way to Hire Your Next Employee
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
Any auto repair shop owner who’s been in business more than 5 minutes knows – finding great automotive technicians is getting harder each year. According to The Bureau of Labor Statistics, at least 76,000 mechanics … moreabout The Top 5 Reasons Why Shops Lose Good Techs
When it comes to automotive education, “Bill” has more degrees than a thermometer! He’s a master certified ASE technician. He also has certifications from Ford and Subaru. If you were to survey the tool truck drivers and ask them … moreabout How to Hire the Right Technician for Your Shop
Imagine me pulling up to your shop in a shiny, black, 2018 Mercedes Benz CLS 550 Coupe. It’s fully equipped to include the 8-cylinder engine, 18-inch aluminum wheels, leather bucket seats, a sunroof, and the … moreabout My Biggest Regret as an ATI Coach
Are you a victim of the four-minute rule? I now realize this is what happened to my former client “Randy” back in 2010. He had just completed an in-person interview with a service manager candidate … moreabout The Four-Minute Rule
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