If ATI were to give out an award at SuperConference for the Lowest Labor Rate in the Country, “Patrick” would have been the winner! Patrick was a member who I coached several years ago, who
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“What can I do to get more cars?” asked “Mark,” an ATI member who was experiencing the winter blues. He was averaging $3,900 dollars in weekly mechanical sales and 13 cars. It was hard to
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My wife is the ultimate accountability coach. During the holidays, she was holding me accountable for the completion of several household projects. My first assignment was to change the light-bulb in the basement bathroom. Based
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“Do you always take the action that you know you need to take?” As I reflect on this question, I’m reminded of a scene from my favorite movie “The Matrix.” There was a pivotal point in
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Have you ever wondered: “How do I get what I want in life?” As I reflect on this question, I am reminded of an interview I saw this weekend with former Ohio State University Running
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Are you a victim of the four-minute rule? I now realize this is what happened to my former client “Randy” back in 2010. He had just completed an in-person interview with a service manager candidate
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I have fond memories of the summer of 2012 when my wife and I got the news that she was expecting our second child. During my coaching calls, my clients would ask, “Eric, are you
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