You probably interpreted this question as coming from an employee, but I will change the viewpoint to represent the business owner. This perspective is not uncommon when we consider the stress, anxiety, and final straws moreabout What’s In It For Me?
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
It’s the reality we don’t want to admit — there are no mechanics left. You’ve seen this in your own shop. In the past few years, the search to find good technicians has become harder moreabout The “No Mechanics Left” Reality
Being an exceptional listener is one of the most powerful skills to master, and it’s necessary to create a successful and engaging business for everyone involved. Excellent listening skills allow a team to work together to deliver moreabout Listening—Your Power Skill to Master
I recently searched online for “Washington Commanders” football jerseys to purchase. As you prepare your jokes, please know that my choice of football teams is a different topic for a different blog, so let’s stay moreabout 3 Things Top Shop Owners Focus On
From the beginning of time to mid-2020, if we had an employee not performing their duties well either in productivity, sales stats, or basic work ethic, we as employers let our employees know where their moreabout To Reprimand or Not—That Is the Question
It is hard work to find your authentic self, see what you are best at, and discover what brings you great joy in life and business. However, those that can find their authentic self, find moreabout Leaders Invent Themselves!
Every business strives to fully satisfy its customers due to understanding the number one rule of marketing: loyal customers are the ones who keep our doors open. For loyal customers, there’s no longer an acquisition moreabout Wow Your Auto Shop Customers
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