Think back on all your extended vacations. How many times did you take the rental car to the car wash? I conducted an official survey of a select group of leaders who have high attention to moreabout How to Get More Buy-In at Your Shop
So, there I was, managing a 3.5 million dollar shop in Largo, Maryland. For three months, I had a pressing need to hire another technician. While my colleagues and competitors complained about car count, I moreabout How To Bounce Back From Your Setback
In chapter two of their book Extreme Ownership, former Navy Seals Jocko Willink and Leif Babin wrote about their experience initiating Navy Seal officer candidates. The final week of testing was referred to as “hell moreabout Are You a Victim of Your Business?
John Wooden was the legendary coach of the UCLA Bruins. His basketball teams won 88 games in a row and 10 national championships! Bill Walton was the best player on the team and one of moreabout The Accountability Myth
If you Googled the phrase, “To throw under the bus,” an image of my six-year-old son Eric would appear! He’s infamous in the Twiggs household for throwing his older sister Erin under the bus! If I moreabout Are You Getting Thrown Under the Bus?
“I’m thinking that one session of repair order audits will instantly solve my Average Repair Order problem!” “I’ve been in business for thirty years, but I’m certain that my upcoming thirty-minute coach call will forever moreabout My Biggest Frustration With Goal Achievement
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