Auto Shop Coaching Blog

Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.


Don't confuse activity with accomplishment!

Are You Open for “Busyness?”

Don't confuse activity with accomplishment!

Print FriendlyThe story is told of a billionaire businessman with two sons. He met with them one day and told them his fortune would be left to the first son who could create a successful
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Fill your bays with these strategies

Fill Empty Bays Without Busting the Budget

Fill your bays with these strategies

Print FriendlyEmpty bays are not what an automotive repair shop owner wants to see. To keep great automotive technicians, your shop needs to stay busy and profitable. Here are 5 strategies you can put in
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What are you tolerating?

What Are You Tolerating?

What are you tolerating?

Print Friendly Are you holding your people accountable? When I was a district manager for a national automotive chain back in 2001, I would have answered this question with a definite “YES!” After all, I always
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Focus on the process, not the outcome.

The One Thing You Can Do to Achieve Your Goals

Focus on the process, not the outcome.

Print FriendlyWhat’s keeping you from achieving your goals? The following scenario may reveal the answer. If you were to speak into your phone and ask “Alexa,” “Who’s the best technician at my shop?” An image
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Put more profit in your pocket.

How to Put More Profit in Your Pocket

Put more profit in your pocket.

Print Friendly“How do I put more profit in my pocket?” asked “Jason,” a shop owner who heard about our upcoming webinar on the topic. I responded as follows: “Jason, you’re averaging a 32% parts margin
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Get your $1 Million prize!

How to Get the Right Things Done at Your Shop

Get your $1 Million prize!

Print FriendlyI’m with the “Twiggs Publishers Clearing House,” and I have a one-million-dollar prize just for you. I will show up at your shop to present your winnings with my selfie stick in hand so we
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Find the profit eaters in your shop

Top 5 Profit Eaters of Auto Repair Shops

Find the profit eaters in your shop

Print Friendly“I don’t understand how I can be so busy and not make any money.” If you’ve caught yourself thinking this, you are not alone. A lot of auto repair shop owners find themselves working
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Look for the clues of a bad service advisor.

Three Clues You Have a Service Advisor Problem

Look for the clues of a bad service advisor.

Print Friendly“Greg” and I were struggling to figure out why his car count wasn’t improving. He had ten five star google reviews. When I Googled all of the primary automotive search terms for his area,
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Evaluate the candidate in an informal setting.

The Easy Way to Hire Your Next Employee

Evaluate the candidate in an informal setting.

Print Friendly“Harry” is a hiring manager for a Fortune 500 company. One fateful morning, he’s driving into the crowded company parking lot to begin his day of scheduled interviews. After several minutes of circling, he finally
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