The biggest challenge shop owners face isn’t car count, or margins, or even sales. The biggest challenge shop owners face is staffing and keeping employees. The shortage of skilled technicians is already a challenge, but moreabout Avoid These Top 5 Hiring Mistakes
What’s the biggest gamble you can take as a shop owner? Since Las Vegas is the mecca of gambling, I decided to study two famous Vegas acts, to get the answer. First, there’s Siegfried and moreabout The Biggest Gamble You Can Take
I was all in, on-board, and “drinking the Kool-Aid!” As a new district manager of automotive service, I had just returned from a national meeting where our president clearly communicated the company direction. What he moreabout The Reason Your Shop Meetings Aren’t Working
Think back on all your extended vacations. How many times did you take the rental car to the car wash? I conducted an official survey of a select group of leaders who have high attention to moreabout How to Get More Buy-In at Your Shop
So, there I was, managing a 3.5 million dollar shop in Largo, Maryland. For three months, I had a pressing need to hire another technician. While my colleagues and competitors complained about car count, I moreabout How To Bounce Back From Your Setback
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