Let’s talk about chickens and what they have to do with your auto repair shop. I know, it sounds like a stretch, but hang in there with me. I grew up in a rural area
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Wednesday, May 25, 2022
Auto Shop Coaching Blog
Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.
Monday, May 23, 2022
Maximizing Collision Shop Performance in Busy Times
You have a ton of cars in your shop, but don’t panic. Take a deep breath and proceed one step at a time. The goal is to get work—whether through walk-ins, call-ins, insurance referrals, or
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Wednesday, May 18, 2022
Your Competition Doesn’t Want You to Read This Post
Your competition doesn’t want you to read this post. Keep reading, and you’ll understand why. I recently called three automotive repair shops at random and asked, “I’m new to the area and looking for a
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Wednesday, May 11, 2022
How to Quickly Improve Your Shop’s Online Presence
“Look, ma! I’m interneting!” Plenty of marketing companies can help improve your shop’s online presence. We all know why they would solicit us, but why would we reach out to them? Maybe you feel you’re
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Wednesday, May 4, 2022
Moving From Good to Great!
In a book by James C. Collins called Good to Great, Collins discusses the concept of The Stockdale Paradox, which is based on the experience of James Stockdale, a high-ranking naval officer who was held captive as
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Wednesday, April 27, 2022
The Leadership Triad
Spring 2022 is filled with excitement for everyone. COVID advancements are being made, restrictions are lowering, social interactions are returning, and taxes are done! Whew! Aren’t you ready for warmer weather and the bustling of people
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Wednesday, April 20, 2022
How To Ask for the Sale Without Feeling Like a Jerk
Does asking for the sale make you feel like a jerk? This is exactly how “Kim” felt. Kim was a service manager in a shop located in the Midwest who prided herself on her ability
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Wednesday, April 13, 2022
What’s In It For Me?
You probably interpreted this question as coming from an employee, but I will change the viewpoint to represent the business owner. This perspective is not uncommon when we consider the stress, anxiety, and final straws
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Friday, April 8, 2022
The “No Mechanics Left” Reality
It’s the reality we don’t want to admit — there are no mechanics left. You’ve seen this in your own shop. In the past few years, the search to find good technicians has become harder
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Wednesday, March 30, 2022
Listening—Your Power Skill to Master
Being an exceptional listener is one of the most powerful skills to master, and it’s necessary to create a successful and engaging business for everyone involved. Excellent listening skills allow a team to work together to deliver
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