ATI member Judi Haglin can pinpoint the exact moment, roughly 12 years ago, that she was truly inspired to turn things around at her business. It was one of her and her husband Dana’s first …
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Mike Bennett from Mike’s Kars and an ATI Coach
In this episode, ATI’s Mike Bennett joins Carm Capriotto, AAP to talk about his journey as a shop owner who has made the transition to being a full-time business coach. Mike wanted to give back …
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Take Pride in Your Role
Denise Kreiger made a radical vocational change back in 2003. She once worked on a horse farm, but was looking for new opportunities and heard about the service manager opening at Mike’s KARS Inc. owned …
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Coach Your Shop to the Next Level
Rob’e Mans Automotive Service, in Homewood, Ala., has been named one of the Automotive Training Institute’s “Top Shops” every year since 2011, taking home the overall honor in 2016. Owner Eddie Cleveland is quick to …
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Create a Priority List of Duties
Staff must not only know their duties but in which order they should be tackled. To ensure your employees know their tasks and prioritize them properly, you must rely on standard operating procedures (SOPs) to create …
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Starting the First All-Women’s 20 Group
In the spring of 2012, Michelle Long, co-owner of Long’s Car Care Center in Woodinville, Wash, saw an email from her Automotive Training Institute (ATI) coach that changed everything. It was about an all-women 20 …
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