Operations / Time Management
Practical strategies, benchmark data, and coaching insights to help independent auto and collision shop owners build more profitable businesses.
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How To Become An Unstoppable Shop Owner This Year
Have you ever attended a training class looking for “the silver bullet?” I thought about this as I recently watched a…
The Surprising Secret of the Influential Leader
Jimmy Johnson was the head football coach of the Dallas Cowboys from 1989 through 1994. He had a reputation for being…
The Inside Secret To Finding Fulfillment
You just had ten forklift drivers respond to your State Inspectors ad. Your $$3,000 Google Adwords campaign only generated a $30 oil…
How to Master The Art of Persuasion
What’s possible if you become a master of persuasion? As I ponder this question, I’m reminded of something that happened back…
How To Grow When They Say It’s Slow
“My tool guy says that everybody’s slow!” Said “Katie”, the service manager of a local repair shop. She was averaging $12,000…
How to Achieve a Positive Outcome in a Negative Environment
How do you achieve a positive outcome in a negative environment? To answer this question, it helps to understand the…
Overcoming Your Biggest Obstacle to Success at the Shop
What’s the biggest barrier that’s blocking your path to success? As I ponder this question, I’m reminded of a story…
How to Get the Jump on Your Competition
Have you ever wondered what you could do to get the jump on your competition? The answer came to me…
How to Think Like a Top Shop Owner
When I was growing up, one of my favorite basketball players was Earvin “Magic”Johnson, who played for the Los Angeles…
How to Get the Results You Planned For
Are you getting the results you planned for? I thought about this last week as I embarked on my morning…
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