2018
Practical strategies, benchmark data, and coaching insights to help independent auto and collision shop owners build more profitable businesses.
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The Surprising Secret of the Influential Leader
Jimmy Johnson was the head football coach of the Dallas Cowboys from 1989 through 1994. He had a reputation for being…
Getting The Best Performance From Your People
A shop owner named “George” was meeting with his General Manager, “Ed.” Normally, they would have their Monday one on…
How To Break Through Your Limiting Beliefs
How do you break through a limiting belief about yourself? Reflecting on this question, reminded me of a story I read in John…
The Inside Secret To Finding Fulfillment
You just had ten forklift drivers respond to your State Inspectors ad. Your $$3,000 Google Adwords campaign only generated a $30 oil…
How to Master The Art of Persuasion
What’s possible if you become a master of persuasion? As I ponder this question, I’m reminded of something that happened back…
How To Grow When They Say It’s Slow
“My tool guy says that everybody’s slow!” Said “Katie”, the service manager of a local repair shop. She was averaging $12,000…
The Best Kept Secret To Increasing Your Car Count
Are you frustrated by the decrease in car count that came with your increase in Google AdWords? Does it feel…
How to Achieve a Positive Outcome in a Negative Environment
How do you achieve a positive outcome in a negative environment? To answer this question, it helps to understand the…
How to Prevent a Blowout in Your Bank Account
“This tire is defective! I want to talk to the manager!” This is what I overheard at the service counter while…
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