Auto Shop Coaching Blog

Operations / Time Management

How To Become An Unstoppable Shop Owner This Year

Have you ever attended a training class looking for “the silver bullet?”  I thought about this as I recently watched a documentary on legendary football coach Vince Lombardi.  Lombardi is considered to be the greatest coach of his
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The Surprising Secret of the Influential Leader

Jimmy Johnson was the head football coach of the Dallas Cowboys from 1989 through 1994.  He had a reputation for being a no-nonsense, disciplinarian who was tough on his players. Falling asleep during one of his
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The Inside Secret To Finding Fulfillment

You just had ten forklift drivers respond to your State Inspectors ad. Your $$3,000 Google  Adwords campaign only generated a $30 oil change. Your new “A” Technician that started on Monday still hasn’t come back from his
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How to Master The Art of Persuasion

What’s possible if you become a master of persuasion?  As I ponder this question, I’m reminded of something that happened back when I was a shop manager in need of a new car. The shop was
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How To Grow When They Say It’s Slow

“My tool guy says that everybody’s slow!” Said “Katie”, the service manager of a local repair shop.   She was averaging $12,000 per week in sales which was a 16% decrease when compared to the previous year.
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How to Get the Jump on Your Competition

Have you ever wondered what you could do to get the jump on your competition? The answer came to me as I was watching a video presentation that was conducted by motivational speaker Gary Ryan
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How to Think Like a Top Shop Owner

When I was growing up, one of my favorite basketball players was Earvin “Magic”Johnson, who played for the Los Angeles Lakers. He could look in one direction while throwing an accurate pass to a teammate
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How to Get the Results You Planned For

Are you getting the results you planned for? I thought about this last week as I embarked on my morning run. One of the specific running results that I planned for was to run two miles
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