Knowing which targets and goals you want to aim for and what results you want to achieve are a must in business and life. Think about targets in sports. In basketball, there’s a hoop; in …
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We’ve all heard this phrase ever since we were kids. In its simplest form, the understood takeaway was if you plan for unseen circumstances, it won’t catch you off guard, and therefore won’t be an …
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As an auto repair shop owner looking for help in keeping your shop successful, you may be wondering what a company like ATI does for its clients and why you should consider working with a …
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When you realize that the results you are striving for are not manifesting in your personal and professional life, most people have tons of excuses as to why. Many will blame others and claim they …
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Let’s talk about chickens and what they have to do with your auto repair shop. I know, it sounds like a stretch, but hang in there with me. I grew up in a rural area …
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In a book by James C. Collins called Good to Great, Collins discusses the concept of The Stockdale Paradox, which is based on the experience of James Stockdale, a high-ranking naval officer who was held captive as …
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Spring 2022 is filled with excitement for everyone. COVID advancements are being made, restrictions are lowering, social interactions are returning, and taxes are done! Whew! Aren’t you ready for warmer weather and the bustling of people …
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You probably interpreted this question as coming from an employee, but I will change the viewpoint to represent the business owner. This perspective is not uncommon when we consider the stress, anxiety, and final straws …
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It’s the reality we don’t want to admit — there are no mechanics left. You’ve seen this in your own shop. In the past few years, the search to find good technicians has become harder …
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Being an exceptional listener is one of the most powerful skills to master, and it’s necessary to create a successful and engaging business for everyone involved. Excellent listening skills allow a team to work together to deliver …
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