Auto Shop Coaching Blog

Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.


3 Easy Tips for Keeping Great Employees Happy

If you’re like most shop owners, one of your biggest challenges is finding and keeping great employees. You know that without high-quality techs and service advisors you can’t build a successful shop. And, if you’re
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How to Know If You Made a Bad Hire

In 2004, Sony released the hit movie 50 First Dates starring Adam Sandler and Drew Barrymore. Sandler’s character “Henry” meets Barrymore’s character “Lucy” in a restaurant while having breakfast and is instantly drawn to her.
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The Solution to Your Price Shopper Problem

I have a confession to make. I’m NOT handy around the house. If you Googled the phrase, “Do It Yourself,” you would NOT find my picture anywhere on the internet! Fortunately, I have a handyman named
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How to Get Out of Your Box

I was having a bad day! I made my first coaching call in the morning to “Joe” who says he can’t find an “A” Technician. I asked him: “What are you doing to find a
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The Secret to Charging More for Your Service

Mickey Mouse threw me a curveball! It happened last week while visiting Disney’s “Magic Kingdom” theme park. On a normal day, the park closes at 10pm. However, on this fateful day, they closed at 6pm. When
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