“Michelle” drives a Mercedes E350 and is on her way to the mall. She will spend over one thousand dollars on Christmas presents for her family. Later in the evening, she will meet with her moreabout How to Sell to a Dishonest Customer
If ATI were to give out an award at SuperConference for the Lowest Labor Rate in the Country, “Patrick” would have been the winner! Patrick was a member who I coached several years ago, who moreabout Does Your Goal Have the Gulp Factor?
“What can I do to get more cars?” asked “Mark,” an ATI member who was experiencing the winter blues. He was averaging $3,900 dollars in weekly mechanical sales and 13 cars. It was hard to moreabout The Answer to Your Car Count Question
My wife is the ultimate accountability coach. During the holidays, she was holding me accountable for the completion of several household projects. My first assignment was to change the light-bulb in the basement bathroom. Based moreabout Who’s Holding Your Ladder?
Have you ever wondered: “How do I get what I want in life?” As I reflect on this question, I am reminded of an interview I saw this weekend with former Ohio State University Running moreabout How to Get What You Want in Life
Are you a victim of the four-minute rule? I now realize this is what happened to my former client “Randy” back in 2010. He had just completed an in-person interview with a service manager candidate moreabout The Four-Minute Rule
I have fond memories of the summer of 2012 when my wife and I got the news that she was expecting our second child. During my coaching calls, my clients would ask, “Eric, are you moreabout The Perfect Time
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