There are two main reasons an automotive repair shop owner decides to work with ATI: either they are not making the profit they should, or they have no freedom. First, we find areas to make
more about “I Can’t Get Out” — When Your Shop Feels Like a Prison
Unlike parts, labor margins (what you make on the labor you sell) can swing dramatically based on a number of factors. So if you feel like your technicians in your automotive repair shop are busy
more about Why You’re Not Making Money on Labor
In the book Profit First by Mike Michalowicz, he calls your business “an out-of-control cash-eating monster.” Unfortunately, that is all too true for most automotive repair shop owners. Time and time again, we see business
more about Profit First in Your Automotive Repair Shop
It’s the most wonderful time of the year — or is it? As an auto repair shop owner, you may be looking at your holiday planning with trepidation. Either you’re busier than ever and trying
more about Measure and Manage the Holiday Season
There is a very long list of items an automotive repair shop includes in the category of shop supplies. For example, Acetylene, Protective Materials, Gasket Materials, Bench Lubricants, Special Adhesive, Chassis Grease, Gasket Sealer Comp.,
more about Why You Need To Charge for Shop Supplies
Did you go into business planning to build a multi-million dollar “product” you could sell? When it comes to auto repair, this is rarely the case. Most of the shop owners I work with started
more about Ready to Retire? Not So Fast…
John and Sue are busier than ever! Their parking lot is packed; their techs have one car after the other in their bays. The phone is ringing off the hook—being an auto repair shop owner
more about My Shop Is Busy—So Why Am I Broke?
There once was a restaurant that had a good reputation but wanted to stand out from the crowd. So one day, the owner brought in a jar of homemade pickles. These pickles were amazing! The
more about Where’s My Pickle? A Customer Service Story
It’s summertime and the COVID pandemic seems to be coming to an end. States are opening up and removing restrictions, people are hitting the road and looking forward to family reunions and real vacations again.
more about Are Your Technicians Efficient AND Productive? How to Tell the Difference
On a daily basis, I go over financial reports with auto repair shop owners and find a negative number at the bottom of their annual report. Sales are not where they need to be. They
more about Where’s the Money? Four Reasons Your Auto Repair Shop Isn’t Profitable