Learn how to hire and train a second in command while avoiding many of the most common (and costly) mistakes.
In our industry, and life in general, there have been times when we couldn’t get the results we were looking for from our team. If we hit the goal we set out to, but only do so by the skin of our teeth, we can’t go about our next task the same way. There could…
Do you dread negotiating with insurance companies? We look at how you can build a working relationship that doesn’t kill your profitability.
As a repair shop owner, mental toughness is not just a desirable trait; it’s a necessity for navigating the challenges and demands of the business. Operating a repair shop requires the ability to withstand pressure, make tough decisions, and persist through setbacks. From managing employees and dealing with customer complaints to handling financial uncertainties, there…
Let’s rev up our engines and explore the game-changing switch to a four-day workweek as it relates to your shop. By now you may be thinking, “Sounds interesting Coach Twiggs, but how will my shop benefit from a 4-day work week?” Buckle up as we cruise through seven reasons why embracing a shorter workweek has…