October 2022

The Top Five Reasons to Use Digital Vehicle Inspections

The Top Five Reasons to Use Digital Vehicle Inspections

by on October 28, 2022

Digital vehicle inspections (DVIs) are central to providing a 21st-century experience to your customers. Just as streaming revolutionized the entertainment industry, digital communication has drastically transformed all consumer service industries. Within auto repair, DVIs enable shops to upgrade their business to the next level. While shifting from paper to digital records can seem daunting in…

How Do Our Customers Know We Care?

How Do Our Customers Know We Care?

by on October 26, 2022

With an ever-changing customer experience in the retail market that was thrown into a storm during Covid, we’ve learned what we need to do to change and how to put it together. There were many grocery delivery companies pre-Covid that made convenience a high priority, but most customers didn’t flock to retail outlets solely for…

Five Ways to Avoid the Ten-Year Dropout

Five Ways to Avoid the Ten-Year Dropout

by on October 19, 2022

According to Entrepreneur Magazine, only 50% of small businesses make it beyond the five-year mark. Lack of sufficient cash flow and market shifts are often the culprits. But did you know that the next big drop-off is at ten years? At ten years, the failure rate jumps to 70% of small businesses, including independent auto…