“Meet The Fockers,” starring Ben Stiller and Dustin Hoffman, is one of my favorite comedies of all time. The most memorable scene in the movie was when Hoffman’s character “Bernie” bragged about his son Gaylord’s past accomplishments. Bernie was so proud that he created a special trophy case in his honor known as “The Wall…
Everyone loves to have a blueprint for success in their hands for business and personal goals. I know I do. The blueprint serves as our roadmap to accomplishing our targets and objectives. It is best to start with a good foundation at the base of every blueprint, roadmap, and plan. The Importance of a Foundation…
You’ve hired this person to help at your auto repair shop’s front counter — now what? Whether you just hired your first service advisor or are replacing a service manager who was with you for years, service advisor training may be a great way to accelerate the learning process and make sure this person has…
Are you keeping up with the times? Shop owners have seen a slew of hardships in the last twelve to eighteen months related to rising costs. All the stories we hear of rising housing costs, groceries, fuel, and other items are bound to have a ripple effect on our industry. If you haven’t reevaluated where…