May/June 2010

• If You Don’t Care About Customers,
  Do You Think Your Employees Will?
• Sam’s Corner: Superconference 11 Set!
• Lead, Follow or Find Somebody to Blame
• Don’t Ask, Don’t Sell!
• Top 7 Shops

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March/April 2010

• We Cannot Survive If We Can’t Sell
• Sam’s Corner
• Avoid Marketing in a Field of Dreams
• Two new ATI classes are AMI-approved
• ATI Course Outline
• The smell of Bengay in the morning!

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January/February 2010

• Chubby’s ATI Financial Shop Survey
• Sam’s Corner
• The Tale of Two Courtesy Checks
• Outside the Box

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November/December 2009

• Toxic Employees
• Production Potential
• Responsibility As A Prerequisite
  To Leadership
• Sam's Corner: Mark Your Calendars!
  Super Conference 2010
• Seven At The Top

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September/October 2009

• Free Upgrade From Chubby!
• Catch The Wave
• Success Breeding Success
• Sam's Corner: Top Shop Quest For 2009!
• Seven At The Top

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July/August 2009

• A Time For Expert Help
• What Happened To The Dream?
• Six Super Secrets To Shop Success
• Sam's Corner: Reflections On
  Warm Breezes & Facilities Utilization
• Seven At The Top

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May/June 2009

• The 6 Ways To Stay A Top Shop
• Head, Heart or Hands
• Tall Estimates and The Size of Sales
• Sam's Corner: Super Conference 2010
• Seven At The Top

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March/April 2009

• New Alumni Classes
• What Makes Super-Conference Great?
• Superconference 2009 Details
• Sam's Corner: Fishing In Mexico
• Seven At The Top

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January/February 2009

• Surviving A Bad Economy
• Fixed Costs As An Exercise In Profitability
• The Banana Theory; How Customers Spoil
• Sam's Corner:
  ATI Wins 2008 Frost & Sullivan Award!
• Seven At The Top

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November/December 2008

• Chubby’s Economic Forecast
• Back Into The Suspension Game
• What Is The Price Of Survival?
• Sam's Corner:
  Superconference 2009, Cancun, Mexico!
• Seven At The Top

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September/October 2008

• ATI’s Superconference In Cancun
• If It Looks Like A Duck...
• Lions And Tigers And Bears, Oh My!!
• Sam's Corner:
  Advanced Driving School At SEMA
• Seven At The Top

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July/August 2008

• Leading A Manager To Water
• You Perhaps, Not The Economy
• Building A Bond With
  Your Employees, Pt.2
• Sam's Corner: Fishing Trip Details
• Seven At The Top

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May/June 2008

• Training Your Manager In Waiting
• People In Glass Houses
• Building A Bond
  With Your Employees, Pt. 1.
• Superconference 2009 Highlights
• Seven At The Top

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March/April 2008

• Superconference 2008,
  Who Would Have Thought?
• Only Leaders Need Apply
• Finding The Needle In
  A Field Of Needles
• Sam’s Corner: Passion and
  Being Part Of Something Great!
• Seven At The Top

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January/February 2008

• Live Your Dreams Through
  Die Cast Models
• Gross Profit: The Road
  Less Traveled
• The Care And Feeding Of
  Your Manager
• Sam’s Corner: Superconference
  Will Be A Blast!
• Seven At The Top

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November/December 2007

• Is Your Labor Apple Going Bad?
• How Does Your Shop Smell?
• Expectation As A Cure
  For Low Productivity
• Sam's Corner: Knowing My Beans
   Are Well Counted
• Upcoming Classes
• Seven At The Top

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July/August 2007

• Driving Profits and Dreams Home
• Accountability Trumps Skill
• Dysfunctional Leadership Styles,
  Part 4 of 4
• Sam's Corner: Passion For Cars
   Led To Automotive Career
• Upcoming Classes
• Seven At The Top

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March/April 2007

• Complete Human Resource Staff And
  Services For ATI Clients
• Knowing Your Enemy, Your Business
  and The Concept Of Total War
• Second In A Series: Organizational
  Expectations To Change
• Sam’s Corner: PMS A Little Louder...
• Seven At The Top

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Janaury/February 2007

• Superconference in Scottsdale
  A Huge Success!!!
• Micro-Management: A Recipe
  For Mediocrity
• First In A Series: Dysfunctional
  At the Top?
• ToolBox Announcement.
• Seven At The Top

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December 2006

• The Free Time SECRET
• No Mystery With A Mystery Shopper
• 2007 Superconference
• Mrs. Smith, Where Have You Been
  The Last 6 Months?
• Seven At The Top
• Sam’s Corner: Thanks and Reflections
  From Santa

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October/November 2006

• 21 Ways To Improve Tire Profits Part 2
• Efforts Above And Beyond
• Building A Consistent Car Count
• Reader Survey
• Seven At The Top
• Sam's Corner: Superconference Update

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September 2006

• 21 Ways To Improve Tire Profits Part 1
• Inspired Leadership:
  Being Wrong Can Be Right
• The Power Of National Branding
• Seven At The Top
• Sam's Corner: Striper Fishing

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August 2006

• Tire Profits vs. Servive Profits
• Inspired Leadership: Wrapping
  Your Package
• Employee Problems: Shine vs. Time
• Reader Survey
• Seven At The Top
• Sam's Corner

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July 2006

• Maintaining Tire/Service Mix
• Inspired Leadership: You're Fired, NOT!
• A Reader's Guide To Accountability
• Reader Survey
• Seven At The Top

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June 2006

• The Dumbest Bunny In The Hutch
• The Next Generation Of The Customer
   Drop - Here Today!
• Round As An Approach To Car Count
• Seven At The Top
• Sam's Corner

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April/May 2006

• Inspirational Leadership
• Isn't It Time For Free Time?
• The Power of Courtesy Checks
• Seven At The Top
• Sam's Corner

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February/March 2006

• Cabo San Lucas pictures
• Cabo fishing report
• The "Mastermind" Group
• Upcoming Classes Schedule
• Seven At The Top
• Sam's Corner

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January 2006

• Upcoming Classes Schedule
• I Hate Selling & Salespoeple
• Changing Times in Automotove Service
• Leadership & Compensation Plans
• Marketing Strategies - The "Wow" Factor
• Sam's Corner
• Seven At The Top

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