ATI Consultants

ATI National Team: National Consultants

Joe Hemberger National Consultant jhemberger@autotraining.net

Joe has over 25 years in the automotive industry. He is a graduate of Pennco Technical Institute with an Associate’s Degree in automotive technology. He started his professional career as a new car “get ready” person in a VW, Audi and Porsche dealer. He quickly progressed into a flat rate technician and has been certified as a Master ASE, Master VW, Master Audi and Porsche technician.

He has held many positions from a new car dealer service advisor, warranty clerk, tire and service center manager, and District Manager to a Regional Vice President for the largest tire and service center company in the US. He also is an advocate for consumer awareness and has worked with Fox TV in Florida, Virginia and Philadelphia as “Auto Joe Hemberger”. He currently holds the position as the automotive expert on Fox 29 in Philly. He also works as a National Consultant for ATI.

Joe enjoys educating consumers as well as helping shop owners, managers and technicians realize and achieve their goals.

Phil Baum National Consultant / Instructor pbaum@autotraining.net

Phil Baum has over 32 years experience in the automotive aftermarket. As a turnaround specialist for a national TBA chain, Phil restored a succession of money-losing stores to profitability. He directed business development, marketing, and personnel training initiatives for 80 company stores and developed a tire selling system that became the company model. Phil joined Activant Solutions (formerly Triad) in 1998 as a service dealer business consultant and trainer. He delivered personalized business planning services as well as group management seminars across North America, helping struggling shop owners build profitable businesses. Prior to leaving Activant, he served as an Automotive Division Marketing Specialist.

Phil has earned both Parts and Technician ASE certifications and served on the Lincoln Technical Institute Advisory Board. He credits clearly defined processes and effective sales and management skills as clear competitive advantages for businesses of any size.

Jack Hammond National Consultant/ Event Partner Manager jhammond@autotraining.net

Jack has invested 30+ years in the automotive industry. He started his career with Sun Electric as a sales rep and learned about engine diagnostics by attending all the training courses available thru Sun. He next took a position with Allen Testproducts, as a District manager and was later promoted to Region Manager. He was involved with the training of techs in underhood and computer diagnosis in several states in the Midwest and Gulf States.

He also worked with Automotive Diagnostics in recruitment and training. Until joining the ATI team he has worked with ESP and Worldwide Environmental Products where he was responsible for the instillation and training on state emission inspection equipment in several parts of the U.S. and Canada. Jack and his wife Robin have two sons and four grandchildren. He is excited about all the benefits shops working with ATI receive.

Buck Graham National Consultant bgraham@autotraining.net

Buck has over 30 years experience in the automotive industry starting by working in his father's car business after graduating from college. Buck has always been a student of the industry and has a deep passion for customer service. He gets great satisfaction in helping others improve their performance and achieve their goals. Buck is very excited about our industry and has a strong belief that success is all about strong management and quality customer service.

ATI Regional Team

Chris Frederick Jr. Regional Team Manager cjfrederick@autotraining.net

Chris is one of the top consultants at ATI. He has been working with the company for over 5 years. Chris actively consults with over eighty accounts annually. His consulting experience includes many major accounts, such as Midas, Meineke, BP Amoco, Sunoco, and many others. His strengths include sales, accounting, finance, management, and leadership. Chris has played an instrumental role in the creation and livelihood of ATI. In addition, Chris recently earned an MBA from The George Washington University.

ATI Regional Consultants

David Zucconi Management Consultant dzucconi@autotraining.net

Basically, Dave was born into the auto service business as his father had a repair shop in Brooklyn NY—from his birth until his father sold it and retired in the late 80’s. It was fairly large, having seven bays and five mechanics. Dave was around the shop all the time as a kid and helped as he got older after school and summers right through college.

Dave often joked with shop owners that his father insisted that he not get involved in the business, probably knowing that he was not handy—can’t fix anything. Dave was more suited to management and financial information. Nonetheless, he spent his life in the auto business.

Most of Dave’s career before ATI was with the Chrysler Corporation, working with dealers and their financing needs to help them grow, stay profitable, and be creditworthy. Throughout the years, Dave has been in thousands of car dealerships and reviewed many of their financial statements, including the service departments, as it related to their money needs.

In April 2010 Dave will start his third year with ATI.

ATI Regional Sales Representatives

Steve Makowski Regional Sales Manager smakowski@autotraining.net